Vamos Car Rental Logo

Plus de sourires,
Moins de soucis
Pas de frais cachés !

Numéro gratuit depuis la France

08-00-26-10-49

Costa Rica Direct: +506-4000-0557

 
Vamos Costa Rica

 

Plus de sourires, Moins de soucis
La location de voiture devient facile

Service client personnalisé
Avantages gratuits et zéro frais cachés

 

Avis clients

Témoignages, commentaires et recommandations

Vous avez entendu beaucoup de bien de Vamos ? Nous sommes sûrs que oui, mais malheureusement, certaines personnes ne sont pas encore au courant.🙁

Vamos Rent-A-Car est fortement recommandé sur TripAdvisor.com et sur d’autres sites de voyages — où de nombreuses personnes cherchent des conseils sur leur destination ou l’assurance voiture de location, et des avis sur notre entreprise. On dit de nous que nous sommes la meilleure entreprise de location de voiture au Costa Rica, mais ne nous croyait pas seulement sur parole, voyez par vous même comment notre clientèle décrit nos services et nos valeurs !

Nous vous invitons à lire le bon, mais aussi le moins bon. Des réseaux sociaux aux enquêtes de satisfaction, nous sommes réalistes, honnêtes et transparents sur chacun des avis que nous recevons.

Puisque nous sommes tous consommateurs, nous apprécions véritablement tous les commentaires, les préoccupations et les questions que nous avons reçus au cours de nos douze années d'existence. Ces retours d’expériences sur Vamos ont été aidés d’innombrables personnes à prendre des décisions plus éclairées et ont aussi contribué à améliorer notre entreprise (et l’industrie du tourisme).

Nous savons que notre croissance est directement liée à notre réputation et c’est pourquoi nous avons fait du service client l’un des piliers de notre entreprise. Nous sortons réellement du lot — si ce n’était pas le cas, nous serions semblables à toutes les autres agences de location...

Nous sommes votre île dans l’océan de franchises.

Si vous avez la moindre question, merci de vous rendre sur notre Chat en direct où l’un de nos employé exceptionnel sera ravi de vous aider. Vous pouvez également cliquer sur la boîte de discussion verte au bas de chaque page — il y’a même un endroit pour laisser un commentaire en dehors de nos heures d’ouvertures habituelles.

En plus, vous trouverez sur notre page Contactez-nous toutes les informations nécessaires si vous avez besoin de joindre l’un de nos bureaux — y compris les adresses Google Map/coordonnées GPS, horaires d’ouvertures de la saison, numéros de téléphone et adresses email.

En juin 2017, nous avons changé de logiciel. Conséquence fâcheuse de ce changement : nous avons dû reconstruire la base de données manuellement… Les avis les plus anciens apparaîtront donc au fil du temps mais il sera bien plus facile de soumettre un nouveau commentaire en ligne — utilisez simplement le formulaire situé en bas de cette page pour nous laisser votre avis.

Au moment de ce changement de logiciel, Vamos avait reçu un score total de 4.795 sur 5 étoiles. Ce score a été calculé d’après 824 avis clients — envoyés ou postés en ligne. Nous avons gardé la trace de tous les avis reçus depuis octobre 2012 — vous pouvez remonter dans le temps si cela vous chante.😉

Les trois cases accrocheuses ci-dessous prennent en compte les 100 derniers avis donnés par des clients confirmés lors d’une enquête de suivi. Zendesk est assez cool pour nous fournir ce widget et nous laisser afficher ces données.

Nous essayons de faire en sorte que ce compteur affiche que des sourires, mais de temps à autre… l’un se retourne. Même si nous recherchons la perfection, nous restons humains après tout. Nous traitons les client mécontents avec professionnalisme et honnêteté. Nous assumons notre responsabilité en cas de manquement, et idéalement, nous quittons en bons termes. Nous espérons pouvoir vous rendre service très prochainement — en tant qu’ami de la famille Vamos !

Avis pour l'agence Vamos Rent-A-Car

Vamos Rent-A-Car
Average rating: 225 reviews

Depuis que nous allons régulièrement au Costa Rica (Punta Leona) nous avons majoritairement loué chez Vamos et nous avons jusqu'à présent que des opinions positives cad service en Français pour la location et à l'aéroport par un personnel qui parle Français.

Upgrade proposé en plus.
 
Translation: Since we are going regularly to Costa Rica (Punta Leona) we have mostly rented from Vamos and we have had, so far, only positive things to say about them : Service in French for the booking and the staff that speak French at the airport. They offer upgrades in addition.

Merci beaucoup pour votre avis Philippe, ainsi que pour votre fidélité ! Nous sommes ravis de lire que vous appréciez notre sens du service et nos efforts pour parler français. :) Nous espérons vous revoir très bientôt au Costa Rica !
 
Translation: Thank you very much for your opinion Philippe, as well as for your loyalty! We are delighted to read that you appreciate our sense of service and our efforts to speak French. :) We hope to see you again very soon in Costa Rica!


Après avoir comparé plusieurs agences de location de voitures, Vamos Rent-A-Car propose les meilleurs tarifs.

Ils sont très honnête sur le prix contrairement a beaucoup d'autres qui ont des frais cachés. Vamos vient vous chercher à l'aéroport. Tout le processus a été très simple. Ils avaient même du café fraîchement préparé dans le hall.

Nous recommandons toujours de comparer plusieurs agences de location avant d'en choisir une, comme vous l'avez fait Diana. Merci pour votre retour sur nos tarifs concurrentiels et transparents ainsi que sur notre excellent café! (b^_^)b


Une expérience facile et sans soucis.

Nous avions un 4x4 Mitsubishi Outlander, parfait pour notre trajet plutôt tout-terrain en direction de Guanacaste et d'Arenal. La voiture était en bon état et la navette depuis/vers l'aéroport est rapide. Nous avons payé seulement ce dont nous avions besoin (la même somme que sur le devis en ligne).
 
Assurez-vous d'apporter une preuve de couverte CDW, votre banque peut vous l'envoyer par e-mail ou leur envoyer directement.
 
Personnel courtois !

Nous sommes ravis d'avoir pu vous fournir une bonne expérience de location du début à la fin, Amanada. Le fait que vous ayez apprécié notre engagement concernant la transparence de nos tarifs nous fait très plaisir. Merci d'avoir rappelé à nos futurs clients qu'une preuve de couverture CDW (dommages collision) est obligatoire si vous n'optez pas pour celle que nous proposons en interne. À bientôt !


Merci pour votre avis 5 étoiles, Jesus. Nous sommes très heureux que vous nous considériez comme les meilleurs (•‿•)


Service au top chez Vamos.

Je recommande fortement.

Nous apprécions beaucoup votre message et vos 5 étoiles, Mark. Merci beaucoup!


Je recommande fortement - service de qualité, équipe sympa (surtout Juan mais cela s'applique à tous) et rapport qualité-prix bien meilleur qu'avec d'autres agences de location, surtout les grosses firmes internationales.

Je louerai de nouveau chez Vamos sans hésiter pour un autre voyage au Costa Rica.

Merci pour votre recommandation, Tim. Nous apprécions vos commentaires positifs, en particulier votre bon retour sur notre service client. Nous serons ravis de vous aider à organiser votre prochain voyage !


Nous avons loué un véhicule pour une semaine à un prix très intéressant et sans frais cachés.

Si nesecita rentar un vehiculo este es el lugar los recomiendo. Son muy amables.
 
Translation: Excellent service client et processus de location très simple. Nous recommandons cet endroit. Ils sont très sympas.

Nos complace que guste de nuestro compromiso por precios competitivos y transparentes. Esperamos atenderle nuevamente pronto Jaime.
 
Translation: Nous sommes ravis que vous ayez apprécié nos tarifs transparents et compétitifs, Jaime. On espère vous revoir bientôt !


Ces mecs sont géniaux et je ferai de nouveau appel à eux sans hésiter.

Wow, Jeffrey. (b^_^)b Nous sommes très contents de lire ton avis positif sur nos services. On espère te revoir très bientôt au Costa Rica !


Super agence de location de voiture, la meilleure et la moins chère pour les moins de 25 ans.

Nous sommes ravis d'avoir répondu à vos besoins de jeune conducteur, Richard. Nous espérons vous revoir bientôt au Costa Rica ! ˙ ͜ʟ˙


Super service et super SUV même sur les chemins de terre.

Le hotspot du téléphone portable nous a beaucoup servi quand nous ne captions pas la Wi-Fi. Je recommande fortement Vamos si vous voulez louer une voiture au Costa Rica ! Merci

Merci Joel ! d(⌒ー⌒) Nous apprécions beaucoup votre message et sommes ravis d'apprendre que le téléphone portable vous a été utile. Nous espérons vous revoir bientôt !


Depuis que nous allons régulièrement au Costa Rica (Punta Leona) nous avons majoritairement loué chez Vamos et nous avons jusqu'à présent que des opinions positives cad service en Français pour la location et à l'aéroport par un personnel qui parle Français.

Upgrade proposé en plus.
 
Translation: Since we are going regularly to Costa Rica (Punta Leona) we have mostly rented from Vamos and we have had, so far, only positive things to say about them : Service in French for the booking and the staff that speak French at the airport. They offer upgrades in addition.

Merci beaucoup pour votre avis Philippe, ainsi que pour votre fidélité ! Nous sommes ravis de lire que vous appréciez notre sens du service et nos efforts pour parler français. :) Nous espérons vous revoir très bientôt au Costa Rica !
 
Translation: Thank you very much for your opinion Philippe, as well as for your loyalty! We are delighted to read that you appreciate our sense of service and our efforts to speak French. :) We hope to see you again very soon in Costa Rica!


Après avoir comparé plusieurs agences de location de voitures, Vamos Rent-A-Car propose les meilleurs tarifs.

Ils sont très honnête sur le prix contrairement a beaucoup d'autres qui ont des frais cachés. Vamos vient vous chercher à l'aéroport. Tout le processus a été très simple. Ils avaient même du café fraîchement préparé dans le hall.

Nous recommandons toujours de comparer plusieurs agences de location avant d'en choisir une, comme vous l'avez fait Diana. Merci pour votre retour sur nos tarifs concurrentiels et transparents ainsi que sur notre excellent café! (b^_^)b


Une expérience facile et sans soucis.

Nous avions un 4x4 Mitsubishi Outlander, parfait pour notre trajet plutôt tout-terrain en direction de Guanacaste et d'Arenal. La voiture était en bon état et la navette depuis/vers l'aéroport est rapide. Nous avons payé seulement ce dont nous avions besoin (la même somme que sur le devis en ligne).
 
Assurez-vous d'apporter une preuve de couverte CDW, votre banque peut vous l'envoyer par e-mail ou leur envoyer directement.
 
Personnel courtois !

Nous sommes ravis d'avoir pu vous fournir une bonne expérience de location du début à la fin, Amanada. Le fait que vous ayez apprécié notre engagement concernant la transparence de nos tarifs nous fait très plaisir. Merci d'avoir rappelé à nos futurs clients qu'une preuve de couverture CDW (dommages collision) est obligatoire si vous n'optez pas pour celle que nous proposons en interne. À bientôt !


Merci pour votre avis 5 étoiles, Jesus. Nous sommes très heureux que vous nous considériez comme les meilleurs (•‿•)


Service au top chez Vamos.

Je recommande fortement.

Nous apprécions beaucoup votre message et vos 5 étoiles, Mark. Merci beaucoup!


Je recommande fortement - service de qualité, équipe sympa (surtout Juan mais cela s'applique à tous) et rapport qualité-prix bien meilleur qu'avec d'autres agences de location, surtout les grosses firmes internationales.

Je louerai de nouveau chez Vamos sans hésiter pour un autre voyage au Costa Rica.

Merci pour votre recommandation, Tim. Nous apprécions vos commentaires positifs, en particulier votre bon retour sur notre service client. Nous serons ravis de vous aider à organiser votre prochain voyage !


Nous avons loué un véhicule pour une semaine à un prix très intéressant et sans frais cachés.

Si nesecita rentar un vehiculo este es el lugar los recomiendo. Son muy amables.
 
Translation: Excellent service client et processus de location très simple. Nous recommandons cet endroit. Ils sont très sympas.

Nos complace que guste de nuestro compromiso por precios competitivos y transparentes. Esperamos atenderle nuevamente pronto Jaime.
 
Translation: Nous sommes ravis que vous ayez apprécié nos tarifs transparents et compétitifs, Jaime. On espère vous revoir bientôt !


Ces mecs sont géniaux et je ferai de nouveau appel à eux sans hésiter.

Wow, Jeffrey. (b^_^)b Nous sommes très contents de lire ton avis positif sur nos services. On espère te revoir très bientôt au Costa Rica !


Super agence de location de voiture, la meilleure et la moins chère pour les moins de 25 ans.

Nous sommes ravis d'avoir répondu à vos besoins de jeune conducteur, Richard. Nous espérons vous revoir bientôt au Costa Rica ! ˙ ͜ʟ˙


Super service et super SUV même sur les chemins de terre.

Le hotspot du téléphone portable nous a beaucoup servi quand nous ne captions pas la Wi-Fi. Je recommande fortement Vamos si vous voulez louer une voiture au Costa Rica ! Merci

Merci Joel ! d(⌒ー⌒) Nous apprécions beaucoup votre message et sommes ravis d'apprendre que le téléphone portable vous a été utile. Nous espérons vous revoir bientôt !


Fantastique, comme toujours.

David m'a déjà aidé plusieurs fois, il a toujours été très attentif à mes besoins. [...] Votre service est génial et je recommande toujours votre entreprise à ceux qui se rendent au Costa Rica.

Nous sommes heureux de lire vos aimables commentaires concernant notre service. ♥‿♥ David est un membre précieux de l'équipe, il a été ravi de lire des commentaires aussi positifs sur son interaction avec vous. En tant que petite entreprise locale, le bouche à oreille nous est très précieux. Nous vous remercions beaucoup de nous aider à faire connaître Vamos. Au plaisir de vous revoir bientôt !


David Campos a été super !

Honnête, direct, et prend son temps.

Nous sommes toujours heureux de lire des commentaires positifs sur notre service client et des messages comme le votre sont très motivants pour nous tous, merci beaucoup pour votre commentaire. 。^‿^。 David est un membre très apprécié de l'équipe. Il a été ravi que vous l'ayez mentionné dans votre compte rendu. Nous espérons vous revoir bientôt au Costa Rica !


We're delighted by your five-star review, Roberto. We look forward to welcoming you back to Costa Rica in the future!


Randall, muchas gracias por evaluar nuestros servicios. Si hay algo mas que podamos mejorar para alcanzar 5 estrellas, nos gustaria saber.
 
Thank you for taking the time to rate our services, Randall. If there was anything we could have improved for the five stars, we'd love to know.


[...] Nous avons loué un véhicule chez Vamos, tout a été super et le téléphone qu'ils nous ont donné a été très utile pour la navigation satellite [..]

Merci d'avoir pris le temps d'évaluer votre expérience de location. Le smartphone s'avère être d'une aide précieuse pour nos clients, nous sommes donc ravis que cela fut également le cas pour vous. Nous espérons vous revoir bientôt au Costa Rica !


Nous avons loué une voiture chez Vamos en juillet dernier et n'avons eu aucun problème pour utiliser la CDW de notre carte de crédit.

Nous avons appelé notre banque pour obtenir une attestation de couverture au Costa Rica (cela doit être spécifié). Il me semble que la caution mise en place sur la carte était de 2 000$. Si votre carte de crédit propose une garantie CDW, profitez-en, cela peut vous fair économiser pas mal d'argent.

Merci pour votre retour sur votre location en juillet. Nous somme ravis d'apprendre qu'obtenir une preuve de couverture par votre fournisseur de carte ait été aussi simple. Bien que cela vous évite de souscrire à une garantie CDW, beaucoup de nos clients préfèrent opter pour l'une de nos garanties CDW pour avoir l'esprit tranquille ou réduire le montant bloqué sur leur carte. À la prochaine !


Very easy to work with, and speak excellent English.

I very much enjoyed working with Juan. Best deal for rental car in Costa Rica. I highly recommend this company.

(b^_^)b Thank you for your kind words, Ron. We’re delighted that you found our customer service helpful; Juan is a valued member of the Vamos team and was very pleased to be mentioned in your review. We appreciate your recommendation as this makes a huge difference to us as a small, local company. We hope to welcome you back to Costa Rica in the future!


Très bonne expérience de location.

Aucun soucis. Nous avons loué un 4x4 pendant 10 jours pour nous déplacer au Costa Rica (c'est nécessaire en zone rural.) Pensez à bien prendre des photos et à signaler toutes les griffes ou bosses sur le formulaire.
 
Employés très agréables. Une glacière nous a été offerte gratuitement. Navette gratuite à l'aéroport, ils vous attendent avec une pancarte.

Nous sommes ravis que vous ayez eu une expérience aussi positive avec nous, Phu. Si nous aurions pu faire quelque chose qui aurait pu ajouter l'étoile manquante à votre évaluation, n'hésitez pas à nous le laisser savoir. ヽ(ヅ)ノ


Équipe au top et 4x4 de qualité !

Fiable ! Vous ne pouvez pas vous tromper en louant chez Vamos.
 
Les contrats sont très clairs et les tarifs super intéressants ! Je loue chez eux pour mon travail depuis plus de dix ans !

Merci pour votre fidélité, Zene, nous sommes heureux de vous compter parmi la famille Vamos. Encore merci pour votre confiance, en espérant vous revoir très bientôt ! (。◕‿◕。)


Super service, ils vous proposent un portable pour le gps et passer des appels dans le pays.

Nous sommes ravis que vous ayez apprécié notre service et que le téléphone portable vous a été utile pendant vos déplacements. ˙ ͜ʟ˙ Nous espérons vous revoir bientôt au Costa Rica !


Entreprise géniale.

Bon véhicule, pas de mauvaises surprises au moment du paiement. Rapide et arrangeant comme le disent d'autres commentaires sur TripAdvisor. Ils nous ont reconduits à l'aéroport avec nos valises gratuitement.
 
Je ferai encore appel à eux la prochaine fois sans hésiter !

Nous sommes très heureux de voir que vous avez apprécié la qualité de nos véhicules et notre transparence sur les tarifs, Gabriella. Nous espérons vous revoir bientôt au Costa Rica ! (~˘▾˘)~


Notre vol a été retardé mais l'équipe Vamos a été géniale et s'est assurée que nous pouvions toujours récupérer notre voiture cette nuit-là.

Tout s'est très bien passé, aussi bien quand nous sommes venus chercher la voiture que quand nous l'avons rendue.

Nous sommes ravis d'avoir pu nous adapter à ce changement de dernière minute et que la location de votre voiture se soit bien déroulée, Christopher. Nous espérons vous revoir bientôt au Costa Rica !


We’re super happy that you have rated our services as five star, Uwais. Thank you! (¬‿¬)


Honnêtes du début à la fin de la location, les tarifs et la CDW sont transparents.

Ils m'ont donné beaucoup d'options, dont la possibilité de voir la voiture, d'ajouter un GPS avec Waze et de chosir 4 roues motrices. Tout était réservé et bien que je n'ai pas pu avoir la voiture qui était prévue, toutes les options que je voulais m'ont été données.
 
Ils ont été très arrangeant pour déposer la voiture à l'hôtel et la récupérer avant le vol, ce que j'ai vraiment apprécié.
 
Les routes au Costa Rica sont terribles, mais encore pire sans un GPS, y compris Waze.
 
Vamos a été très professionnel et soucieux de mon expérience. Je ne pouvais pas demander mieux ! Merci à tous !

Nous sommes ravis de lire votre évaluation détaillée, Pam. (。◕‿◕。) Nous somme heureux que nos tarifs transparents et notre communciation rapide vous ont plus. Nos catégories de véhicules incluent plusieurs marques et modèles, nous ne pouvons donc pas garantir une voiture en particulier, bien que nous essayons le plus possible de répondre aux préférences de nos clients. Les routes peuvent être difficiles, mais comme vous l'avez remarqué, Waze est d'une grande aide. Nous espérons vous revoir bientôt au Costa Rica !


Je n'ai pas de mots pour décrire la force du service client, sans parler de la gentillesse et de l'honnêteté de Luis et de l'équipe Vamos.

C'est bien la seule entreprise chez qui je louerai de nouveau sans hésiter.

Votre gentil message nous touche tous beaucoup (ᵔᴥᵔ) alors merci d'avoir pris le temps d'évaluer votre expérience, Kip. Nous sommes ravis que Vamos soit votre agence de location de voitures préférée au Costa Rica et nous espérons vous revoir très bientôt !


Nous nous sommes rendus au Costa Rica en décembre dernier.

Nous avons loué un 4x4 chez Vamos à San José. Je louerai de nouveau chez eux sans hésiter. Leur tarifs sont les plus bas que nous avons pu trouver pour la location d'un 4x4 pendant une semaine et leur service est génial.
 
Nous avons été accueillis à l'aéroport à notre arrivée par un employé qui nous a conduit à l'agence de location. Il n'y avait personne et les papiers ont été finalisés très rapidement. À notre retour à San José, tout a été très rapide et nous avons été reconduit à l'aéroport.
 
Notre 4x4 n'était pas neuf mais parfait pour une location d'une semaine. Tous les employés avec qui nous avons discutés étaient très sympas et efficaces, je les recommande fortement.
 
Quant à l'option GPS, Waze suffit largement. Nous avons eu aucun problème. Le véhicule était capable de monter et descendre des collines très raides facilement.

Merci beaucoup pour votre retour détaillé sur votre expérience avec Vamos Katherine. (ᵔᴥᵔ) Nous sommes ravis que vous ayez apprécié nos tarifs, notre service client, et notre rapidité. Nous renouvelons constamment notre flotte mais tous nos véhicules sont méticuleusement entretenus. À bientôt au Costa Rica !


Nous avons utilisé le site web de Vamos pour réserver le véhicule que nous voulions pour notre voyage.

Le processus était simple et très bien expliqué, et le prix impressionant.
 
Quand nous sommes arrivés au Costa Rica et que nous sommes allés chercher le véhicule, tout était niquel, le véhciule était propre et le plein d'essence était fait. Tout le personnel Vamis a été très sympa et serviable. La signature des papiers a été très simple et le prix correspondait exactement au devis. Pas de frais supplémentaires ni de suppléments cachés.
 
Tout a été génial, très bonne expérience, véhicule fiable et très confortable. Le processus de retour a lui aussi été très simple, et les employés toujours aussi agréables. Je recommande fortement cette entreprise à tout ceux qui ont besoin d'un véhicule au Costa Rica. Un service remarquable, des employés super sympas, et un véhicule fiable et agréable.

Merci d'avoir pris le temps de rédiger un avis détaillé sur votre expérience de location de voiture avec Vamos, Daniel. Nous sommes ravis que vous ayez apprécié notre engagement sur la transparence de nos tarifs et notre service client personnalisé. Nous sommes toujours reconnaissants lorsque nos efforts sont reconnus et nous ésperons vous accueillir de nouveau au Costa Rica très bientôt !


Thank you for your five-star review, Mujerdvna! (~˘▾˘)~


Buen precio, buena atención y buenos vehículos...!!!

Gracias, Johnny. Muy amable. Ojala nos veamos pronto! ˙ ͜ʟ˙


J'ai reservé une voiture par l'intermédiaire de Vamos.

J'ai préféré opter pour la garantie CDW pour avoir l'esprit tranquille et réduire le montant de la caution bloquée sur ma carte.
 
Ce fut une bonne expérience, même si le voyage fut un cauchemar. J'ai [...] perdu mes lunettes, alors [...] j'ai décidé d'écourter mon séjour. Ce que je ne savais pas c'était que que le jour que j'ai choisi pour mon retour était un jour de grève nationale.
 
La veille au soir, j'ai contacté Vamos car je m'inquiétais de rater mon vol le lendemain matin.
 
Je ne m'attendais pas à ça ! Charlie m'a proposé de venir chercher la voiture à Jaco pour que je puisse prendre une navette et dormir dans un hôtel près de l'aéroport pour ne pas rater mon avion.
 
Quelle autre entreprise fait ça ? Très bon sens du service et excellente expérience. [...]

KT, nous sommes désolés d'apprendre que votre voyage ne sait pas passé comme prévu, mais nous sommes ravis que Charlie a pu vous aider en venant chercher le véhicule à Jaco. Nous espérons vous revoir dans notre magnifique pays une prochaine fois pour que vous puissiez, cette fois, faire l'expérience de la Pura Vida !


Excellent service client !

Ma femme avait oublié son Amazon Kindle à l'agence de Libéria il y a 2 ans. L'année dernière nous avons loué un véhicule à l'agence de San José et on lui a présenté son Kindle dès que nous sommes entrés dans le bureau. Service très impressionnant.

Merci pour votre retour, Mike. Nous sommes heureux de savoir que votre femme a pu rattraper ses lectures pendant ses vacances. ヽ(ヅ)ノ À bientôt !


Toute l'équipe a été professionnelle, serviable, honnête et sympa, par emails et en personne.

Ils répondent très vite aux emails. La livraison de la voiture à notre hôtel le matin de notre arrivée a été très pratique. Ils sont arrivés exactement à l'heure prévue avec tout ce qu'on avait demandé en ligne. Je recommande vivement Vamos !

Nous sommes ravis que la location de votre voiture s'est bien passée et très heureux d'avoir pu vous aider en livrant votre véhicule à l'hôtel. En tant que petite entreprise locale, votre recommandation fait vraiment la différence pour nous, alors merci beaucoup ! Nous espérons vous revoir très bientôt au Costa Rica.


Je voyage au Costa Rica depuis plus de 40 ans et depuis que la location de voiture est arrivée j'ai testé plusieurs entreprises.

Vamos sont les meilleurs, et de loin. Jusqu'à présent, ils ont toujours respecté leurs promesses. Je recommande fortement Vamos rent a car.

Nous sommes très flattés que vous nous accordiez une telle estime après des décennies d'expérience dans la location de voitures, Keith. (。◕‿◕。) Merci beaucoup et à bientôt !


Pas de frais cachés!

Tarifs raisonnables et employés très sympas. Je recommande fortement Vamos à quiconque se rend au Costa Rica.

Merci Michele pour votre commentaire. Nous sommes très heureux de recevoir un retour si positif sur votre expérience avec Vamos. Votre recommandation compte beaucoup pour une petite entreprise locale comme la notre. Nous espérons vous revoir bientôt au Costa Rica !


¡Gracias, Mayra!


Tout est toujours parfait !

Service rapide et avec le sourire ;)

Nous ne pouvions pas éspérer une meilleure critique, Heather. Merci beaucoup pour votre gentil message, nous espérons avoir le plaisir de vous revoir une prochaine fois ! (づ ̄ ³ ̄)づ


Ma femme et moi faisons toujours appel à Vamos depuis de nombreuses années.

Nous vous recommandons toujours à nos amis!

Merci beaucoup pour votre fidélité Michael. Comme vous le savez, nos clients réguliers sont considérés comme une famille, et c'est un vrai plaisir de vous accueillir à chaque fois ! ヽ(ヅ)ノ


We’re delighted to receive your five-star review, Jason. Thanks! ˙ ͜ʟ˙


Je leur donnerais 10 étoiles si je pouvais.

Alors que nous étions au Costa Rica, mon ami a eu un accident en conduisant notre voiture de location. Quand nous l'avons signalé à Vamos, les employés ont été adorables et ont tout fait pour nous aider. Ils sont restés très tard le jour où nous avons rendu la voiture pour nous aider à contacter les autorités locales et effectuer les démarches pour l'accident. Quand nous sommes rentrés chez nous, ils ont été très réactifs par e-mail et nous ont beaucoup aidé dans les démarches de remboursement par l'assurance. Un service client merveilleux dans ce qui a été une expérience stressante.

Merci beaucoup pour votre note plus élevée que celle permise Amanda. (¬‿¬) Nous sommes désolés que vous ayez eu un accident pendant vos vacances, mais très contents d'avoir pu vous aider à rendre cette expérience plus facile. Nous espèrons vous revoir une prochaine fois au Costa Rica !


Si vous voulez louer un voiture au Costa Rica, ne cherchez pas plus loin.

Pas de frais cachés ni de mauvaises surprises. Tarifs très intéressants et bon choix de véhicule. Situé pas loin de l'aéroport, ils proposent une navette gratuite depuis ou vers l'aéroport.

ヾ(⌐■_■)ノ♪ Votre avis compte beaucoup pour nous Adam ! Merci pour votre recommandation qui n'a pas de prix pour une petite entreprise locale comme Vamos. À la prochaine !


Atienden espectacularmente

Gracais, Julio. Era un placer sirverle.
Thanks, Julio. It was a pleasure to serve you. (~˘▾˘)~


Service remarquable !

Merci pour tout.

Merci d'avoir choisi Vamos et merci pour votre retour Alice. Nous espérons vous revoir bientôt !


Excelente atención

Thank you for your positive note, Karen. We’re pleased that our service-first approach was appreciated. We look forward to welcoming you back again soon!


Équipe sympa, aucun soucis :)

Merci pour votre commentaire positif France. Nous sommes ravis que vous soyez ravie. La prochaine fois que vous venez au Costa Rica, passez nous dire bonjour ! (~˘▾˘)~


Pas cher et sans frais cachés

Véhicules fiables, personnel courtois, emplacement idéal près de l'aéroport de Liberia.

Nous sommes ravis que vous ayez tant de choses positives à dire sur notre équipe à Libéria, Julie Ann. Votre recommandation est un atout majeur pour une petite entreprise locale comme la notre. Merci beaucoup !


Nous avons loué chez Vamos Rent-A-Car pour nos deux semaines de vacances.

Nous avons eu une expérience formidable avec cette société. Nous avons demandé à ce que la voiture soit livrée à notre hôtel et la personne qui s'est présentée était à l'heure et professionnelle. Nous avons payé un petit supplément pour un téléphone portable avec Waze et cela nous a été extrêmement utile au cours de notre voyage. Le prix indiqué sur le devis était exactement le prix que nous avons payé, pas de mauvaises surprises. Nous ferons de nouveau appel à eux.

Bob, nous sommes ravis de lire des commentaires aussi positif sur notre entreprise et de voir que notre service de livraison à votre hôtel a rendu vos vacances plus agréables. ʕ•ᴥ•ʔ Nous sommes impatients de vous revoir au Costa Rica !


Très bons tarifs.

Merci pour votre commentaire, David. Nous sommes ravis que vous ayez apprécié nos tarifs. Si nous avions pu faire quoi que ce soit pour rendre votre expérience de location plus agréable, laissez-le nous savoir !


Always great service and competitive pricing.

Thank you for your positive note, Loreta. We look forward to seeing you again in the future!


Long time customer

I have always used this company while in Costa Rica new vehicles, straight forward contract no hidden fees! What you sign is what you pay..best rental company only $100 deposit if you choose full coverage! No hidden fees honest company..has all my trust. love using this rental company! Thank you Luis and all your team at Vamos! Sincerely from [privacy] See in you in 2 years!

Thank you so much for your detailed review, E Avalos. We’re so pleased to read that you appreciate our commitment to transparent pricing and our customer service. We’ll look forward to seeing you again in two years’ time!


Wonderful customer service and very reasonable prices.

I think it goes to say that supporting local businesses goes a long way and Vamos is a great example of that. Highly recommend using their services when visiting this lovely country.

Thank you for your feedback on your car rental services, Chris. As a local business, we greatly appreciate your support and we’re delighted that you appreciated our customer service and competitive pricing. We look forward to welcoming you back to Costa Rica in the near future!


Very good experience.

Excellent service. Would rent again from Vamos

We’re delighted that you have provided such a positive review of our services, Bill. We look forward to seeing you again!


[...] Vamos was awesome and I would definitely recommend them.

[...] No issues on the drive back, or returning the rental car. Vamos charged me exactly what they said they would. [...]

Thank you for giving us feedback on your car rental experience, Michael. As a small, local company, your recommendation by word of mouth or on social media, is invaluable to us, so thank you very much for spreading the message about Vamos.


Thank you for your five-star rating, Denis. We hope to see you back at Vamos soon!


Most of us here recommend Vamos where you won't find any b***s*** or "madness."

It's the best agency in the country.

We’re delighted that you and other Reddit posters recognize Vamos as the best car rental agency in Costa Rica, NoBSforGma [We now see how you got your name ;)]. Thank you for your recommendation of our company as madness-free!


Great service!

Thank you for the review, Eric. We’re pleased that our customer service was to your satisfaction.


Great staff, good prices, and nice car!

😀

Thank you for your kind words, Amy. We're delighted to read that our customer service, vehicle quality and pricing were to your liking. We hope we can welcome you back to Costa Rica in the future!


Great people to work with.

Reasonable rates. Good vehicles, well maintained. Rented from them every year since 2010. Two months each time.

Thank you for your review, Jim. You know how we love to welcome our loyal customers back to Vamos and we're delighted that you are one of the family! See you next time. :)


Had a great experience with this rental company--rented for 3 weeks.

They were kind, gave us a great car and made sure everything was good on our end. Highly recommend.

Thank you for taking time to leave feedback, Grace. We’re delighted that your three-week rental went smoothly and you’d recommend us to others. We hope to welcome you back to Costa Rica in the future!


[...] We used Vamos both times we traveled, and it was flawless.

˙ ͜ʟ˙ Thank you for taking the time to share your feedback on your two rentals with Vamos, jillmstanfrog. We hope to welcome you back to Costa Rica for a third rental experience in the near future!


I heard many horror stories so I did my homework on car rentals in CR.

When I compared real rates with *all* of the fees and mandatory insurance from each agency, Vamos was least expensive for my holiday. Hint: those $9/day online rates aren’t what you’re going to pay, not even close.

Thank you, granboca. Your careful research and feedback here will be sure to help future visitors to Costa Rica understand why our commitment to transparent pricing is so important. See you next time!


I wanted to rate David and Juan as well but saw no way to do multiple surveys.

Susan and I traveled to Costa Rica to find a place to live. Luis, David and Juan did a superior job of customer service!! Great job team. Pura Vida!!

We hope that you and Susan were successful in finding a home in Costa Rica, Michael. Thank you for letting us know that you wanted to give more than one of the team a rating; all three of them were (。◕‿◕。) to be mentioned in your feedback. Looking forward to seeing you again in the near future!


Vamos is awesome, [removed confusing insurance phrase].

We've had two very easy, very good rentals from Vamos, would not hesitate to use them again.

Thank you for giving feedback on both your Vamos rentals, debug_yourself. We look forward to providing you with a smooth end-to-end experience on your next visit too!


Thanks for the great service and the awesome car out of the San Jose office 3May-13May.

See you guys next year (or hopefully sooner!)

We will be waiting to welcome you back to Costa Rica -- see you soon!


Currently renting a 4x4 from Vamos.

Vehicle is fantastic and the customer service is excellent. I highly recommend them.

We’re delighted that you are so satisfied with our vehicle quality and customer service, fajitamaster! Your recommendation is greatly appreciated as reviews from happy customers make a huge difference to our business. Enjoy the rest of your vacation in our beautiful country!


The reason you have seen Vamos in many threads is because they are really good.

Thank you! We are fortunate that our satisfied customers love to share their experiences with others.


Thank you so much for your five-star review of our services, Seasons of Hope Alaska!


Check with Vamos.

Best agency in the country and even if you don't book with them, their website has a ton of great information about renting a car and driving in Costa Rica.

Thank you, NoBSforGma. We’re delighted if our website can provide travelers with the information they need to make the right decisions for their car rental -- even if they don’t rent with us in the end. We really appreciate your description of our agency as the best in the country!


😀

We rented a mid size automatic SUV from Vamos in Liberia from April 24th to 30th, 2019. The booking was easy from California. As promised their agent picked us up from the nearby Hilton hotel.
 
The whole experience with this car rental company was excellent. Their price is reasonable and there is no hidden cost. The vehicle was in very good condition and we didn't face any problem.
 
I will use this company again in my next visit to Costa Rica. Pura Vida!

Thank you for your detailed feedback on your rental experience, Matthew. We're happy to see that your end-to-end rental experience went smoothly and that you appriecated our vehicle quality and transparent pricing. We'll look forward to welcoming you back to Costa Rica in the near future!


Great service and good pricing (even including full coverage insurance).

Their vehicles are in good shape and mine did everything I needed it to. These are honest folks. Special shout out to Luis for his excellent service!

We’re happy that you found our customer service, vehicle and pricing to your liking, Mike. Thank you for your kind words on Luis, he is a valued member of our team and was delighted to be mentioned.


Thank you for your four-star rating, Csaba. If we could've improved your rental experience in any way, we'd love to know!


Thank you for your five-star review, Tara!


I always use Vamos Rent-A-Car.

Check with your credit card company. My Alaska Air card offers collision insurance so I could take the collision damage waiver. That saved about $30 a day I think. No other agency I have found in Costa Rica allow this. The Costa Rica insurance is mandatory.
 
I had an accident in my rental car. Vamos did 100% of the paperwork for me. I submitted what they gave me and my credit card company fully reimbursed me. I can not recommend them highly enough.
 
Bottom line they are least expensive, I've never had a problem with their cars, and when I needed their help filing a claim they could not have been better. I feel completely comfortable recommending them.

Thank you so much for your detailed feedback and confident support of our services, Bob. While we obviously would have prefered that your car rental experience was stress free, we’re very happy that we could assist you with the necessary documentation for full reimbursement from your credit card company. We hope to welcome you back to Costa Rica in the near future!


We rented a car from their Liberia location.

Excellent service, excellent pricing, no hidden fees. Their vehicles are in great condition. I will definitely rent from them again. Thank you Imer Salazar for providing excellent customer service.

Thank you for your kind words, Paula. Imer is a valued team member and will be thrilled to have been mentioned by name. We're delighted that you were so satisfied with your rental experience and we'll be looking forward to welcoming you back in the near future!


The staff was extremely friendly, helpful and professional.

I will use them again.

Thank you for your kind words on our customer service, D. We’ll look forward to welcoming you back to Costa Rica in the near future!


Excelente lugar para alquilar tu vehículo, nada de inconvenientes.

Sin cargos extras fantasmas
 
Translation by Google: Excellent place to rent your vehicle, no inconvenience. No extra charges ghosts

Arnold, muchas gracias por su recomendación de 5 estrellas. Nos complace que su experiencia completa de alquiler y nuestro compromiso de no tener cargos ocultos hayan sido de su satisfacción.
 
Translation by Google: Arnold, thank you very much for your 5 star recommendation. We are pleased that your full rental experience and our commitment not to have hidden charges have been to your satisfaction.


Excelente empresa, muy amables.

Información brindada muy veraz y cobran lo que se cotiza, sin complicaciones, dispuestos a ayudar con todas las preguntas y recomendar lo que mejor se acople a la necesidad. Quedamos muy satisfechos con su atención, muy rapida la entrega y recepcion del vehiculo. Se recomienda tomar el automovil con el seguro completo, de estar forma se evitar muchas complicaciones en el pais.
 
Translation by Google: Excellent company, very friendly, information provided very truthful and charge what is quoted, without complications, willing to help with all questions and recommend what best fits the need. We are very satisfied with your attention, very fast delivery and reception of the vehicle. It is recommended to take the car with the full insurance, in order to avoid many complications in the country.

Carlos, muchas gracias por tomarse el tiempo en dejar tan detallada recomendación. Nos complace poder brindarle buenas respuestas a todas sus preguntas y el vehículo que mejor se adapta a su necesidad. El seguro total significa menos estrés en cualquier vacación, estamos seguros que muchos futuros clientes de acuerdo con su consejo. Esperamos poder tener la oportunidad de poder darle nuestros servicios de alquiler próximamente.
 
Translation by Google: Carlos, thank you very much for taking the time to leave such a detailed recommendation. We are pleased to provide you with good answers to all your questions and the vehicle that best suits your needs. Total insurance means less stress in any vacation, we are sure that many future clients will agree with your advice. We hope to have the opportunity to give you our rental services soon.


Hello Harlan, As you can see from other reviews here; we have a strong track record in customer satisfaction so you can imagine our disappointment at seeing your one-star rating. We cannot find you in our records under the name you are using here. Please do get in touch so we can address issues that led to your dissatisfaction.


Best rental experience I've ever had!

Will rent here again next year!

Wonderful news, Kayla. Thank you and we look forward to providing you with an exceptional car rental experience in 2020 too!


Great service.

Flagged us down at the airport and provided a shuttle to the car rental place nearby. We had our car very quickly and there were no surprise charges. Everything was exactly as expected and even better. They spoke great English and were very friendly and accommodating. Would definitely recommend. Especially in a place where some other companies are shady. Thank you Vamos!

Thank you for your kind words, Sheryn. We’re delighted that our customer service and your smooth end-to-end rental experience exceeded your expectations. We hope to welcome you back to Costa Rica in the future!


Probably the best car rental experience I ever had anywhere!

Nice easy going staff, professional service, no hassles!

Thank you so much for your enthusiastic review of our services, Sylvian. We're delighted that we could provide you with a smooth end-to-end rental experience and hope we can welcome you back to Costa Rica in the future!


Excellent time.

Had an Isuzu and it was excellent. The guys at Vamos in San Jose were great. They got us in and out and explained everything and didn't try to upsell. Done and done. Great. Time they picked us up at San Jose airport was great also.

Thank you for your five star rating, Jaime! We’re delighted that you had such a positive experience with the San Jose team and appreciated out no upsell policy. We hope to see you again soon.


We just returned from a dental trip to Costa Rica and while there rented a car from Vamos for 3 of the days.

It was one of the best car rental experiences ever. I researched beforehand and even contacted Budget. Budget refused to take my insurance even with a letter from my credit card company. Vamos gladly accepted it and made the process easy with no hidden fees. The people in the office were very friendly and helpful. I would definitely recommend Vamos.

Thank you for your review on our services, 659edithh. We’re obviously delighted that you would rate our company so highly and recommend us to others.


Just the best!

Thank you for using one of our cell phones to post your five-star rating! [Just in case anyone thinks we're writing our own reviews. ;-) ]


service, always 💯.

No hidden fees ever!

Always great to see you in person and interacting on our social media, Negra. We’re glad that you appreciate our commitment to transparent pricing and we’ll see you next time!


Muy buena experiencia, desde el momento de la reserva hasta que entregue el vehículo.

Muy corteses y con transfers rápidos desde o hacia el aeropuerto. Los recomiendo
 
Translation by Google: Very good experience, from the time of booking until you deliver the vehicle. Very courteous and with quick transfers from or to the airport. I recommend them

Muy agradecidos por sus amables palabras Domingo, nos complace que su experiencia fuera placentera. Esperamos poder servirle en un próximo viaje a Costa Rica.
 
Translation by Google: Very grateful for your kind words Domingo, we are pleased that your experience was pleasant. We look forward to serving you on an upcoming trip to Costa Rica.


[blank G+ reply]
 
[comment from Zendesk] We found everyone so welcoming and helpful, which was especially great as this was our first trip. So much better than my experiences renting from big name companies in the US.

Thank you for the five-star rating, Jason! We’re very happy that you were happy. :)
 
Thank you, Jason. We aim to make your vacation as stress-free as we can so we’re delighted that we could make your first trip a little easier. We’re very flattered that you found our services superior to the international brands.


This company were outstanding.

I was looking at hiring a car in Costa Rica and found other hire companies to be misleading, having an attractive initial price but then adding on lots of additional costs.
 
From the very beginning to drop off Vamos had no surprises and they were totally upfront.
 
Luis greeted at the beginning, very professional, personal and informative. Made the holiday so much easier, easily the best hire company I have used. Strongly recommend to anyone visiting Costa Rica.

Thank you for your glowing review and five star rating of our services, Tom. We’re so pleased that the end-to-end rental with transparent pricing was reassuring after the negative reviews you had read prior to rental. Luis is a highly-valued member of the Vamos family and he is delighted to read your kind words regarding his service. Your recommendation of our company is much appreciated and we’d love to welcome you back to Costa Rica in the future!


Great rental car service.

They had a driver waiting for us, gave me a better car than I ordered, and I paid exactly what I was quoted previously. That last point alone means they are worth renting from.

Thank you, James. Your five-star rating is very much appreciated and we’re delighted that you were satisfied by our commitment to transparent pricing. We hope to welcome you back to Costa Rica in the future!


If you are still doubtfull about Vamos: Don't be!

We had the best car rental experience we could imagine.
 
We rented a standard car for 2 weeks and changed this car for a 4x4 for the next 2 weeks so we could drive in mountain areas (our own choice). From the first contact by e-mail, Luis (and Allen) were very quick and attending in their replys. Everything was explained nicely and there were no hidden surprises or fees. The cars were both as good as new and in excellent condition. Even when we last minute asked for an automatic, it was not a problem.
 
Also, we highly recommend to take the WazePhone as an exta option. Very cheap and convenient to have unlimited internet and navigation during your trip in Costa Rica.
 
We would like to thank Juan in particular. When we had to leave Costa Rica a week earlier and thereby drop off our car a week earlier, Juan was extremely helpfull and understanding. What a service!
 
Thanks again Vamos! We will be back!

Thank you for your glowing review of our car rental services, Danny and Julie. We are very fortunate to have Luis and Allen communicating to our clients to ensure that they are clear on every detail prior to arriving at our office. We’re pleased that we could adapt to your changes of plan and that Juan was able to assist you with your vehicle return. We’ll be waiting to welcome you back to Costa Rica!


We rented a Suzuki Vitara (mid-size 4x4) for two weeks in March 2019.

Our experience with Vamos was perfect from the airport pick-up, handover of the car, the car itself the return, also knowing the exact cost in advance. Would definitely recommend.
 
Also, if you are going anywhere other that on the main routes you definitely need a 4x4 - some of the roads we went on were very interesting...

We’re delighted to read that your car rental experience with Vamos was so positive and that you’d recommend us to others. Your advice regarding our interesting roads is spot on too. Thank you, Richard. We hope to welcome you back to Costa Rica in the future.


Everything was exactly as promised, great car, great company to deal with and reasonably priced (for Costa Rica).

The car was delivered to our hotel on time, everything was explained to us clearly (in good English) and when we rung up to extend our hire by a day they were extremely helpful. Nothing was too much trouble! Thanks Vamos - we 100% recommend.

Thank you for your review here and on Facebook, Peter. We’re always pleased when it’s possible to adapt to our clients’ changing itineraries and to make the rental experience smoother with hotel delivery. Your recommendation to others whether by word-of-mouth or via social media makes a real difference to us as a small, local company. We hope to welcome you back to Costa Rica in the future!


We hired a 4x4 suv at Liberia airport.

The courtesy shuttle was waiting for us at arrival for a quick transfer to their lot. Paperwork was pretty quick and we got set off with a cell phone, complimentary cooler and a map of the country.
 
Loved driving the Mitsubishi Montero. We had 6 of us plus bags (some on the roof rack).
 
The manager came in early for me to return the car and run me over to the airport. Excellent service. Looking to book them on our next trip there. PURA VIDA

Thank you for taking the time to write a detailed review, Russell. We're delighted that you enjoyed your vehicle and the rental experience overall. See you soon!


Thank you for your four-star rating, Boghdan. If we could’ve improved your rental experience in any way, we’d love to know!


Great service, Allen was super nice.

A truck hit us near the office and he came to help and translated with the police and made the whole experience much less stressful. Very professional, good rates. Our car was brand new. Used CC insurance.

We’re so sorry that you were involved in an accident but obviously relieved that Allen could help to make the experience smoother. He's a valued member of our team and was pleased that he could help out. We hope to welcome you back to Costa Rica again in the future!


Great service!

Thank you for your review, Justin. We hope to welcome you back soon!


Good cars, good service.

Had the car we reserved when we got there, waiting for us.

Thank you for taking the time to leave a positive review of the vehicle and customer service, Michael. We hope to welcome you back to Costa Rica in the future!


These guys are very professional from the time they drop off the car to the point they drop you off to the hotel.

4 stars for charging a fee to drop off and pick up.

Thank you for your kind review of our services, Nana and for clarifying why you‘ve awarded us four stars. We do provide hotel pick up and drop off for the convenience of our clients and although this is free of charge in the airport vicinity, we do charge a minimal rate for longer journeys. Our $9 delivery or pick up fee is cheaper than the cost of an Uber from your hotel to our office but I would like to apologize that we didn't follow-up on your acceptance of the delivery fee via the online form.


Reasonable price all insurance included.

Thank you for submitting a review of your car rental experience, Rob. We’d love to know if we could've done anything to improve your four-star rating.


Absolutely satisfied with all aspects of vehicle rental.

The vehicle was new and in excellent condition. Top notch customer service from beginning to end. I would not hesitate for one minute to refer Vamos to anyone and would absolutely use them again in the future.

We really appreciate your enthusiastic review of your end-to-end car rental experience with us, Linda and Bill. Your recommendation makes a huge difference to Vamos as a small local company so thank you for sharing! We’ll be waiting to welcome you back to Costa Rica!


I've been in Costa Rica twice and we used VAMOS both times!

Thank you for your excellent top rated friendly service!

We’re delighted that both your rentals with Vamos have been to your satisfaction, mimadregifts. We look forward to welcoming you back for a third visit soon!


Cell phone hot-spot was a life-saver.

I signed up for a travel plan with Verizon that didn't work at all without the hot-spot from Vamos. Car performed extremely well on some treacherous roads. I was impressed. Comfortable, good gas mileage, good acceleration (a necessity in San Jose) and good braking (a necessity on the mountain roads). Everything you could ask for in a vehicle. As an engineer with Ford Motor Company, I have to admit that Suzuki makes a great vehicle.
 
Vamos's policy of accepting credit cards without raised numbers saved my vacation. They're the ONLY car rental company company that would accept accept my flat-faced card. I'll rent from Vamos again just for the fact that they're more customer-friendly than the big names. To hell with the other companies if my flat credit card doesn't meet their requirements! They lost my business and I'm sure that of many other travelers. Maybe they need to get with the times. I'm extremely happy that Vamos was there to meet my needs instead of their own and allowed me to enjoy my trip to Costa Rica without having to rely on buses and taxis.
 
Will recommend Vamos to anybody who is traveling to Costa Rica without any hesitation.

Thank you for the detailed feedback on your rental with Vamos and wider considerations for traveling to Costa Rica, Todd. We're delighted to read that we could assist you with a cell phone hotspot and in accepting your credit card. We greatly appreciate the vehicle feedback from a qualified expert like yourself and your recommendation of Vamos to others is a huge bonus to us as a small, local company. We'd love to welcome you back to Costa Rica in the future!


After reading a great deal of negative information about the complications of renting cars in Costa Rica, I researched every option and settled on Vamos.

First of all, it is necessary to realize that car rentals in Costa Rica tend to be expensive regardless of what company you use. There are mandatory charges that simply cannot be avoided. If you recognize the fact that car rental is going to be a major expense and you budget accordingly, that will reduce some stress!
 
Vamos was an excellent choice for us! We knew exactly what we were going to pay because they do not try to hide any charges. What they quote is what you pay. Whenever I emailed them, they got right back to me immediately. They had someone waiting for us at the Liberia airport to transport us the 5 minutes to their office where it took about 20 minutes to get the paperwork done and then we were on our way. Everyone that we dealt with in their office spoke English perfectly. We had to cut our vacation short by a week and they made that alteration in our rental agreement simple for us. They redid our paperwork and were very understanding and flexible.
 
Vamos takes the guess work out of car rental in Costa Rica. I highly recommend them!

Thank you for sharing the information that you’ve gathered on car rental in Costa Rica. The costs associated with renting a vehicle are higher than in North America due to the expensive car importation taxes to bring vehicles into the country and the government-imposed third party liability. We’re happy that you found our timely communication, customer service and transparent pricing to your satisfaction. Sorry to read that you had to cut your vacation short but we’re pleased that we could help adjust to your changed travel plan. We hope you’ll return to Costa Rica (and Vamos) in the future!


Would use this company again with no problem.

David took care of us and was very professional. All worked out very nice. Hope to see you again David. Thanks so much for all your info. Dennis and Jeanne Walker

We’re so happy to read that you’d use Vamos for future car rental, Dennis. David is a valued member of our team and positive feedback like yours is motivating for the whole team. Thank you!


Great experience with Vamos Rent-A-Car.

My husband, sister and niece visted Costa Rica for the first time from Nov. 6 to 16, 2018. As we were planning to stay in three locations: Playa Hermosa on the Pacific Coast, El Arenal, and Santa Elena/Monteverde, we rented a Mitsubishi Montero. We reserved it well ahead of time, from Vamos Rent-A-Car, because I had read many positive Tripadvisor posts about this company.
 
A very congenial Vamos representative picked us up promptly at the Liberia airport and drove us the short way to the rental office. The rental arrangements went smoothly. I presented a letter from my credit card (Desjardins Odyssey Visa) stating I had CDW insurance. It was accepted without hassle. The vehicle we received was quite new and in excellent shape.
 
Unfortunately, the vehicle sustained damage near the end of the trip. We were charged $2,700US, the estimated repair cost, by Vamos upon returning of the vehicle. Collecting this money back from from my credit card insurance required substantial paperwork. This was extra work for Vamos Rent-A-Car, but they came through with everything, and were pleasant to deal throughout. A big commendation to Jose Andres Rodriguez, Fleet Manager, who handled the paperwork, and also to Alex Villalobos, the Operations Manager. I am happy to recommend Vamos Rent-A-Car, and would certainly rent from with them again.

Thank you for posting such a detailed review of your car rental experience, Veronika. We’re pleased that we were able to meet up to the expectations generated by our TripAdvisor and that your meet and greet from the airport and the paperwork went smoothly. Sorry to read that your vehicle was damaged but Alex and Jose were happy to have helped you navigate the processes for reimbursement. We will look forward to welcoming you back to Costa Rica in the future!


We paid extra to have someone meet us at 4:30AM to take our vehicle and shuttle us to the airport.

We got there at 4:20 and waited until 4:45 before we called them and they had no idea what we were even talking about. Not great service when you have a flight to catch. We were there until 5:10 and had to be at the airport for 5:30.

Hello Kelly. Thank you for your feedback. I would like to add to the apology that you received via email by saying how sorry we are that we dropped the ball with your early vehicle return. We’re relieved that you were on time for your flight and I'm sincerely sorry that we failed to include your request in our scheduling. Obviously, you were not charged the additional fee for the early opening service. We hope that you’ll give us the opportunity to provide you with an outstanding end-to-end car rental experience in the future.


This crew strongly exceeded expectations.

I heard about so many rentals that were misleading or hard to work with. From pick up to drop off Vamos had no surprises and they were totally upfront. They also will pick you up and drop you off from the airport. Easy, breezy, beautiful... Thank you Vamos!!!!!

Thank you for your enthusiastic review of your car rental experience, Jesse. We’re delighted that you appreciated our transparent pricing and customer service. We hope to welcome you back to Costa Rica in the future!


Thank you for your 5-star rating, Jim. We’re delighted that you had a positive rental experience from Liberia.


Overall we had a good experience with Vamos.

The staff was friendly and helpful, and the rental office is very conveniently located near hotels and SJO. The car was clean and in good condition.
 
I take away one star, though, because the car we actually got was smaller than the one we reserved. Sorry guys, but a Mitsubishi Montero seats four adults and two or three children, NOT 7 adults! It was a very cramped fit for 6 adults with luggage. On our return trip we made use of the roof rack and had much better comfort. However, do not believe the website that says room for 7 adults. Maybe without any luggage that would work.
 
I would rent from Vamos again, but next time I'll be more aware of realistic seating/cargo capacity.

Thank you for your feedback, Glenn. We’re delighted that your overall rental experience was positive although we would like to apologize that your vehicle did not meet your expectations.


Thank you for your 5-star review, Ron! We hope to welcome you back to Costa Rica in the future!


Good friendly service.

They saw what looked like a scratch on the car but as it was dirty it was hard to tell so they washed the car and investigated thoroughly to confirm it was ok.
 
They also rushed us to the airport pretty snappily as time was tight.
 
The price you see is exactly what you get and they explain things pretty well in the sign up forms.
 
Finally the car was almost brand new and worked very well.
 
Highly recommended.

Thank you for taking the time to review our services, Nishul. It is very important to us that the return process is thorough to avoid any confusion. We're pleased that you appreciated our transparent pricing and vehicle quality. We're looking forward to your next visit!


Vamos is our go to car rental when we are in Costa Rica.

They treat you like family :) And always rent us a high quality unit!

Thank you, Darrell. We love it when our customers become part of the Vamos family 😍


Thank you for your five-star review, Roy. We’re delighted that you were so pleased by your car rental experience.


Update

As a follow up, Vamos Rent-A-Car did contact us and took responsibility for their error. They even follow through on their promise and refunded our rental fees with another company. While it was inconvenient, I feel that their actions show that they are truly concern for their customers. And will provide them the opportunity to rent from them again.
 
Their business ethic has been proven to be above many companies that we have done business with while on vacations.
 
I WILL HIGHLY RECOMMEND USING VAMOS RENT-A-CAR.

Thank you for your follow up, Helga. We appreciate you taking the time to update and for your recommendation!


After extensive research going through many reviews and horror stories, I ended up with going for Vamos.

All of my multiple emails prior to landing in Costa Rica were answered super fast and very professional. We rented a 7-seater 4x4 for our party of 7 and the vehicle was delivered (for a reasonable fee) by Maurice to our Airbnb located 12 kms from Juan Santamaria Airport. Fairly new vehicle at 18,400 kms running on diesel turned out to be super economical on gas for our 7 day trip.
 
I used my Canadian World Elite credit card for the transaction which would give me insurance coverage, provided I decline the CDW. I ended paying for a portion that was not covered, in case it was my fault, simply to get peace of mind. Maurice was very familiar with this which made the entire process painless and hassle free. Pricey to rent a 7-seater in the most busy season and way cheaper to rent 2 small cars, but we opted for comfort, and stress free vacation.
 
We returned the vehicle and Maurice was there to finalize the transaction, once again, hassle free, and send us off in their courtesy shuttle bus. Would recommend anytime.

Thank you for the detailed feedback on your rental experience, Sylvio. We’re so pleased to see that after careful research, you selected Vamos and we lived up to your expectations. Peace of mind during your vacation is priceless and we’re glad that we could help you to find the most stress-free options for your vacation. We really appreciate your recommendation which makes such a difference to a local company like ours. We hope to see you soon!


Thank you for your four-star review, Andrew. Our records show that your rental was last May so we appreciate you thinking of us again in January -- maybe you’re thinking of booking your next vacay? We’d welcome your feedback if there was anything we could have changed about your car rental experience to have gained five stars.


We spent a week in Costa Rica over the holidays.

We rented our car from Vamos which is across from the Liberia airport. Happy to report the excellent reviews that people made were accurate.
 
We went with the cheap car and it was fine. No problems! They even gave us a cooler to use! Highly recommended.

Thank you for your feedback on your rental experience with Vamos, Pamo1. We’re delighted that we could meet the high expectations you had from reading reviews from past renters and that our vehicle and free perks were to your satisfaction. Recommendations make a real difference to us as a small local company so we appreciate you spreading the word. We hope to welcome you back to Costa Rica in the future!


Friendly place with excellent consumer service!

The price we were quoted online was exactly what we payed, no hidden fees, no hassling to up-sell for something we didn't want. Would recommend!

Thank you for the review, Aaron. We’re very pleased that you appreciated our commitment to transparent pricing and our personalized customer service. Recommendations like yours on social media or word of mouth make a huge difference to us so it’s very kind of you to share your experience.


DO NOT RENT FROM THIS COMPANY

We made our reservation with Vamos Rent-A-Car on September 27, 2018. At the time of the reservation we mentioned that we were a bit concerned about our arrival time, and clearing immigrations and customs on time to get our car. Both Mr. Luis Diego Sanchez, and Mr. Allen Vega, assured us that someone from Vamos Rent-A-Car would be waiting for us till 11:00pm, for an extra charge of $20.00. (I was willing to offer more money in order to assure having a car).
 
I contacted the company on December 17th, 2018, in order to verify our reservation. Mr. Luis Diego Sanchez assured me that there was nothing to be worried about, that someone would be waiting for us.
 
We were very grateful when we were able to go through immigrations and customs, and have 1/2 hour to look for our car rental company.
 
My husband and I exited the doors right away and started looking for someone holding a sign with our name, or the Vamos Rent-A-Car sign. Soon, the last four adults in our party joined us in the search, together with two local Costa Rican men. So, we had eight adults looking for someone from Vamos Rent-A-Car, there was no one waiting for us.
 
We wanted to drive that same night to our final destination in Jaco, 1 1/2 hours away.
 
We tried to call the company multiple times, few locals also volunteered to call the company, but of course the company was CLOSED. There was no one to call at that time.
 
They left a group of six adults stranded at the San Jose airport. The next day I got an e-mail asking if we still needed a vehicle. — NO we did not need the anymore, and would not even consider doing business with them at that point.
 
I sent three e-mails, saying that we were waiting, and did not get a reply until the next day. All they had to say was: "do you still want the car?"
 
We were lucky to find a gentleman from SAFE CAR RENTAL, who waited with us, until a vehicle from his company was delivered to us at the airport. The brought all the required paper work needed, and we were able to finalize a rental at the airport, and be on our way to Jaco that evening.

Helga, For the readers here, allow me to summarize what I wrote to you in my email reply. First and foremost, I want to apologize for your group’s inconvenience and undue stress. We have tracked the issue down, imposed strict consequences on the member of staff responsible, and implemented another layer to ensure quality service. In addition, we will be reimbursing your car rental expenses. It was our fault and we own up to it. Last by not least, I would like to add as a public service announcement as to why no one was able to reach the office at that time. Simply put, the phone system is programmed to answer with the "after hours and roadside assistance" messages after 10pm local time. As a part of the correction process, we’re adding more accessibility to our shuttle drivers/late night counter staff apart from this telephone system. Source


I have been renting from Vamos for many years now.

I did a lot of research before my first visit to Costa Rica 7 years ago. I had heard all kinds of stories about car rentals. Luckily this company values the customer and truly works to make you feel welcomed and valued. I visit at least twice per year and every time I feel like I am seeing old friends.
 
Fees are above board. The price you see is what you pay. The cars are newer.
 
Things to remember. This is Costa Rica and not the USA or Canada. Manual transmission is the norm. You need to specifically choose an automatic transmission. Gasoline is expensive so most vehicles are small 4 cylinder engines. Consider your itinerary. Get a car if you plan to stay in and around tourist areas. Get a 4x4 during the green season or in you are going to areas where the roads may not be paved.
 
Vamos is an excellent company with amazing staff.

Thank you for taking the time to provide feedback on your consistent rental experiences with Vamos, Paul. We’re always thrilled to welcome back our loyal customers, who are dear friends of the Vamos family. Your observations and suggestions will be invaluable for future visitors.


A totally reliable, service-oriented car rental company.

I recommend using solely their services in Costa Rica and hope they will expand to other countries.

Thank you for taking the time to review our services, Ruth. While we don’t have any current plans to set up shop outside of Costa Rica, we really appreciate your confidence in our company!


I'll say it again, Vamos was great.

We made it to the Vamos lot at 11am almost on the dot, which is what I had hoped/planned, so fortunately the wiggle time I had built in was enough. The rep took a quick walkaround of the car and said "looks like you treated it good; I hope it treated you good!", I signed a charge slip for the rental charges as originally quoted; we were in and out of there in about ten minutes, and on our way to the airport in the Vamos shuttle.
 
Side note — I'll say it again, Vamos was great. Easy, no hassles, great tires on a nice clean 4x4 that took us within feet either way of exactly 1000 miles driving our 17 days, including a lot of major ups and downs and a few pretty sketchy places I know few rentals ever find, with never a hiccup or problem.

We’re pleased that you were satisfied with your rental vehicle and the service received during the reservation processes, Oliverbenny. It sounds as if you had quite the trip! A little "wiggle" time is always a wise idea so thank you for bringing this up so future visitors know to schedule their journey time with similar leeway.


We really appreciate everything with the staff at Vamos.

First they were easy to find when we got out the airport, then they shuttled us to their location, which is not too far from the airport, as we were dealing with the staff they had answered all of our questions and had gotten us out in a timely manner. They were professionals and very polite. They may be a bit on the pricier side, however WELL worth the cost for your peace of mind.
 
At the end of our trip, we had brought the vehicle in and again handling the paperwork was painless and quick. They had shuttled us to the airport and made sure that we arrived safely.
 
When we return, we will definitely use their services again.

We’re pleased to see that your end-to-end car rental experience was so positive, S Roq. Our meet and greet service makes arriving in the country just a little easier and we’re glad it helped you too. We’ll look forward to welcoming you to Costa Rica again in the future!


Amazing people, excellent service, excellent new 4x4!

Highly recommended!

Thank you for the glowing report on your car rental experience, Jessica. We hope to welcome you back to Costa Rica in the future!


Amazing Service.

These guys went above and beyond for our car rental after I took ill on the plane into Costa Rica.
 
They came to our hotel whilst I was in hospital to check in with my wife and make sure everything was ok, sure no other company would do that.
 
When I eventually collected the car, super friendly, asked how I was and then supplied us with a brilliant 4x4 and a mobile with Waze on that just let us do everything we wanted without worry.
 
Totally recommend them and will certainly use them again when we go back.

Sorry to hear that your vacation did not get off to a smooth start but we’re pleased that once you were well, you enjoyed being on the road in one of our rental cars. We greatly appreciate your recommendation and look forward to seeing you next time!


No surprises and very good service.

Thank you for the five star rating, Tim. Our commitment to no hidden fees and personalized customer service is key to our business. We hope to welcome you back to Costa Rica in the future.


All handled quite professionally in my opinion.

Picked up our car at Vamos, as noted above... In and out pretty snappy, all handled quite professionally in my opinion. The representative did explain everything he was doing and what I was signing. He went rather fast, but I knew the ropes so to speak, and what I wanted and didn't want. I can see where it could be intimidating though if you didn't know the process. I believe (but can't say for certain) he would have slowed down and taken extra time with everything if someone were to ask - they weren't overwhelmed with check-ins or anything; I think he was more interested in getting things handled quickly in terms of not wasting extra of our travel time, not so much his time.
 
The car was a large, 7-passenger Montero Sport (diesel) with somewhere in the 41,000 km range (I forgot to write it down, and oddly it is nowhere on the rental papers either). Clean car, but numerous minor nicks and scratches and a small crack/tear in the plastic bumper cover at the drivers side rear corner. Just to be safe, my son video'd the exterior and I took photos of specifics. I honestly don't believe it necessary with Vamos, but still, spending what - a minute? - to possibly save a headache later just seems wise. Tires were rugged and were very good tread.
 
I used my AMEX Premium rental insurance ($24.95 one time for entire rental period), so only was paying Vamos' basic rate with included TPL. (On a previous trip, I used my free Visa coverage. Now that I have this AMEX coverage, I used it as it has a much higher vehicle $ limit, and in general seems more robust of a product.) Vamos only placed a $2,000 hold on my card, which is on the low side compared to other firms I've seen, for a premium level car and no in-house CDW. (I wasn't concerned that much about the hold, as this card has a decently high limit, and was only a backup other than using it for the rental, but I mention the figure anyway as I know the large deposit is sometimes a concern for people.)
 
The rate for 16 days was $820.64, which is exactly what they charged when I turned the car in (more later on turn-in). My original quote was $1003, which was the best I found back in the spring and which I was happily prepared to pay for months, until about August when I was poking around (oddly, doing research for someone's forum thread) and found a better rate with Enterprise. It was for the same vehicle and dates, same insurance, so I emailed Vamos and asked if they could tweak their rate down any. Turns out they have a price match offer (details are on their website) and they asked me to forward them the details of my competing quote. I didn't strictly meet the terms of their match offer (dates are limited) but they matched the Enterprise quote anyway. (Honestly, I would have been happy even with splitting the difference, but this was even better.) I realize that instead of price matching I could have just rented from Enterprise, but I wanted to stay with the people (Vamos) I have used before and trust, and who generate so much good reviews from others here, rather than switching to Enterprise (a big chain name, but not much info on here about their CR workings) and risking a rental from less of a 'known quantity' company just to save $180.

Thank you for taking the considerable time and effort needed to provide such a detailed and informative description of your experience with Vamos, OliverBenny. Your post will be invaluable for potential car renters. From our part, your comments on the speed of the counter delivery are noted. I think as my coworkers are repeating the same information frequently; they may forget that it is new to others. You are correct in thinking that we’d be happy to re-explain any points missed. We look forward to hearing more about your exciting travels in our beautiful country.


Unrivalled Customer Service!

Literally could not have been happier with the service from these guys!
 
Mauricio got us all set up when we landed in San Jose. He was so friendly and helpful and provided all kinds of awesome advice! We had a brand new vehicle with only 26 kms on it when we left the lot! They even provided us with aux cables and a some other extras! We were picked up at the airport by a Vamos employee with a sign with my name on it, they made the arrival in a new country effortless.
 
Honestly, unrivalled customer service!

Team Member Mauricio RojasWe’re thrilled that you've written such a glowing review of our services, Stephanie.
 
Kind words like yours are a great motivator for the whole team.
 
Mauricio is an experienced member of our team and we’re pleased that he provided you with a warm welcome to Costa Rica.


I own a rental home in Costa Rica and have rented from Vamos a few times, always a positive experience.

This past trip, after a two week rental, I returned my vehicle yesterday. Apparently, there was some damage sustained to the passenger front end, of which I have no idea or recollection of how it happened. I was so very upset because I didn’t take pictures or videos of the car before taking it off the lot and I didn’t take the full insurance coverage. Luis went above and beyond and did not charge me for the damages, which was completely unexpected but so appreciated, beyond measure. I highly recommend this respectable and honest company.

Thank you for taking the time to post this review, Vanessa. We are glad that we could provide another positive rental experience and we’ll look forward to seeing you again soon!


I have used Vamos quite a few times.

The service is amazing! I highly recommend them. I also love that there are no hidden fees that many other car rentals have.

Thank you for being part of our Vamos family, Explore Tambor. We’re delighted that our commitment to transparent pricing and personalized customer service has led you to recommend us to others. See you next time!


Friendly, efficient, no pressure to buy their CDW insurance, good car.

Will rent here again for sure!

We appreciate you taking the time to offer feedback on your rental experience, Walker. We don’t like hard sells either so we like to simply inform our customers about their options. See you next time!


Stress-Free Experience.

I have rented cars in a few different airports. Typically a stressful experience because of no designated queue at the counter, employees who aren't interested, and a crowded arrivals area. With Vamos, it was much easier. They had my name on a sign outside of arrivals. Greeted me with a smile and drove me to their office. The office staff was helpful and friendly and got us started on our vacation quickly. Service was fantastic.

Thank you for your feedback, Ryan. I’m glad that my coworkers could provide you with a smooth rental experience. We hope to see you again too!


Vamos was incredible!

Exactly what we wanted in a car rental experience. I picked Vamos due to the reviews online and I can confidently say that they lived up to it and much more. The process was smooth and VERY TRANSPARENT. I read of horror stories online about some rental companies but Vamos delivered and provided phenomenal customer service. I would recommend paying the $30/day full insurance...covers everything and you don't have to worry about a thing. They take a deposit up front (as a hold on your card) and then provide it back in full if you have the full insurance (CDW). HIGHLY RECOMMEND VAMOS. Will definitely use them again!

Thank you for the detailed and glowing review of our services, Danny. Future customers will find your suggestions and information very useful so your tips are very much appreciated. We’ll look forward to welcoming you back to the Vamos family next time!


Perfect

Picked us up at the airport with our name on a sign. Hot coffee when we were filling out paperwork and they gave us a cooler to keep with us on the trip.
 
Great car. We had it for 2 weeks with no problems. They gave us a ride back to the airport and all for a better price than I found on any other site.
 
I would highly recommend Vamos.

Thank you for the positive review, Chris. We’re glad that you appreciated our meet and greet service from the airport and our competitive pricing.


Amazing service and prices.

Picked us up at the airport using a sign and our names (very helpful). Great car and price. I highly recommend going with these guys.

So pleased that our meet and greet at the airport worked well for you and that your car rental experience was so positive, Mr. Nice Sky. We hope to welcome you back to Costa Rica in the future!


Great service, prices and cars.

I will call them first for now on!

We’re so pleased that you’ve decided to join our Vamos family, Chris. We’ll be waiting for your call!


Thank you for your five-star rating, Fani!


Thank you for the four-star review, Jorge. If there is anything that we could have improved on your car rental experience, we would love to know!


I just wanted to send a sincere thank you for our experience last week.

After reading "not so great" stories about rental car companies in Costa Rica, you exceeded our expectations in every way. I was so excited that you gave us a brand new Mitsubishi. I was expecting something much older. Everyone was so kind and so friendly. The process was easy and quick. I just appreciate you all and will definitely use you again when we return - and we will return as we fell in love with your beautiful country.

Thank you very much for taking the time to leave a review of your car rental experience with us, Allen. It is heartening to read that we exceeded all your expectations and that you enjoyed our country as much as we do. We look forward to welcoming you back to Costa Rica in the future!


We’re happy to receive your five-star rating, Kuldeep. Thank you!


Best by Far

These guys are awesome!
 
If there is an issue they deal with it right away and make you whole no matter what.
 
We have rented twice before. The 1st time, the car came with a cooler that the previous renter put some kind of fish in it and left it dirty + there was broken glass in the trunk. The immediately dispatched another car with a clean cooler. The 2nd time, they were about an hour late due to some traffic jam caused by the red taxis on strike. Not really their fault, but Vamos credited us 1 day for the inconvenience.
 
No car rental company is perfect, but Vamos goes above an beyond the norm. Their billing is always clear and with no gimmicks. There is no surprise charges at the counter, either.
 
Needless to say, in a couple of weeks we are renting again from Vamos for our X-Mas vacation to Costa Rica.

Thank you for your detailed review of our services, Alejandro. Please let us apologize again for issues you have faced in previous rentals and your understanding is appreciated. We’re pleased that you appreciate our transparent pricing and customer service. See you for a Merry Christmas!


Highly recommend Vamos!

Staff was very friendly and helpful.
 
We didn't have any issues, car was in great shape and clean, and the pick up/drop off was quick and easy.
 
Will rent from them again!

Thank you for your clear review of our services, Rebecca. We’re pleased that you were satisfied with both the vehicle and customer service. We’ll look forward to seeing you next time!


Thank you for your five-star rating, Jose!


It was a good experience.

Hola!! Te recomiendo visitar la página web de ellos https://vamosrentacar.com y cualquier cosa llamarlos directamente. El servicio es bastante bueno y cómodo. Fue una buena experiencia.
 
(Translation) Hello!! I recommend visiting their website (https://vamosrentacar.com) if you have any doubts, call them directly. The service was quite good and affordable. It was a good experience.

Thank you for your review of our website and your rental experience, Kev. We hope to welcome you back in the future!


[Vamos'] website states it all.

When we rented in August we called, first spoke with a man who was very crystal-clear on the pricing, and when we got there we paid exactly what they said we would. With a 4 by 4 because that was better for driving and rainy season and we had a great experience. Highly recommended this rental car company.

Thank you for your detailed review of our services, Amie. We’re pleased that our transparent pricing was to your satisfaction and your recommendation is much appreciated. We hope to see you again soon!


Very great service, nice staff and super friendly.

Car was great and a newer model.

Thank you for the positive feedback on your rental experience, Michael. My coworkers and I are always happy to read kind words about our customer service. We look forward to welcoming you back in the future!


I would recommend you only renting from Vamos.

They are the very best in Costa Rica hands down. They are a local company and they can get the car that you want for the price that you want.
 
Also for anybody renting that's under the age of 25, they'll rent to you. Great service, wonderful experience. And the restaurant they recommended was fantastic.

Your glowing review is very much appreciated, Anthony. We’re so pleased that your car rental -- and dining -- experience with Vamos was so positive! We hope to welcome you back to Costa Rica in the future!


EXCELLENT CAR RENTAL

Imer and Yorleny are amazing!!! Very reasonably priced car rental. Hard working and treated us with kindness and wonderful hospitality. They are great ambassadors for Vamos Car Rental and Costa Rica. They made sure we were happy with our car.
 
Unbeknownst to us it was the end of the rainy season and we really needed a 4 wheel drive instead of the sedan for where we were staying. Exchanging the car was easy and affordable. If I could I would give them 10 stars!!
 
I have found my car rental company for CR for sure!! Thank you and we highly recommend VAMOS Car Rental and their team!!!

Thank you for your kind words on our Liberia team, Lin. Both Imer and Yorleny are very valued members of our team and we’re pleased that your car rental experience was so positive. As a small, local company, your recommendation is very much appreciated and we’ll look forward to seeing you again soon!


Sure, the two best companies are local: WildRider and Vamos, but the company that gets the most complaints (by far) is also local: Economy.

Thank you for your recommendation, framptonian. It is very meaningful from such a car rental expert like yourself.


We rented our car from Vamos Rental Cars in October 2018.

Found pricing and service very good. We were picked up at the airport in San Jose and taken to the nearby Vamos facility. Easy transactions and good clean car. (Korando). Sure 4 wheel drive cars available.

We’re pleased that you found out commitment to transparent pricing and personalized customer service to your satisfaction, roclsnyder. We’ll look forward to meeting and greeting you at the airport for your next trip!


Vamos is one of the best companies to use...

Thank you for your continued support of our services, framptonian.


I recommend Vamos.

They have a great website and explain the pricing. You won't find a much lower cost from any other reputable company.

Thank you for your continued support of our company, mlmdaisy.


Service was very good and they were very flexible.

I choose to drive back and drop it off in San Jose instead of Liberia and the charge was reasonable.
 
I would recommend this place to anyone wanting to rent a car in Costa Rica.

Thank you for your feedback and recommendation, Sebell. We like to adapt our services to fit our customers’ needs. We hope to welcome you back to Costa Rica in the future!


Thank you for your feedback, Jonathan. We can’t find your name in our system so perhaps you'd like to get in touch with us so we can understand what could've been improved in your car rental experience.


Will never rent from anyone else.

Great service.

Thank you, Jacquie and Jeff. We love to have customers join our Vamos family!


Many Rentals and Always Positive

I have had the pleasure to visit Costa Rica many times over the past 5 years first on vacation and now as I plan my retirement in the Central Valley. On each visit, I have rented a vehicle from Vamos. I have never ever been disappointed.
 
Originally, I researched all the options available for renting a car in Costa Rica. Vamos was the most transparent of all the companies. There are no hidden fees. The price quoted is what you pay.
 
At least 4 times, I was met at the airport whereas on other occasions I walked over to the office from one of the hotels near their airport office. Each of the representatives who met my family/friends and I at the airport was pleasant friendly and spoke good English. I was also impressed that they remembered who I was by sight after my second visit. I visit two to three times per year.
 
Check in at the office is efficient. Customer service is paramount. I had to alter my reservations several times before my last two visits (changing dates and the size of the vehicle) and the staff were always
 
I have rented 4x4's and sedans of varying sizes. All were in excellent condition. Staff went over each car prior to my driving away. The staff always answered my questions and provided me with directions to my next destination. The cars are very dependable. On some of my trips, I have driven from the Caribbean to the Pacific and from the Northern Pacific beaches to Uvita with no problems.
 
If you are considering a rental car in Costa Rica I cannot recommend Vamos Rent-A-Car to you enough. They are professional, pleasant and honest. Enjoy Costa Rica. Relax knowing that Vamos will meet your car rental needs. Pura Vida.

Thank you for taking the time to write such detailed feedback on your rental experiences with Vamos, Paul. It’s important to us that our returning customers feel like a part of our family. Recommendations, like yours, are very helpful to us as a small, local business in an industry full of international names and we’re thrilled to see that you appreciate our commitment to value. Hope to see you before you retire to Pura Vida full-time!


BEST RENTAL CAR EXPERIENCE EVER!!!!

Everything worked out perfectly, from pickup to quality of car to return. Due to a medical emergency we even had to leave one week earlier than originally booked - booking was adjusted without any extra fees. WHAT A SERVICE! Book with Vamos when in CR!

Thank you so much for your rave review, Marco. We are sorry that you had to cut your trip short and hope that you’ll return to Costa Rica (and Vamos) again soon!


Max. spokojenost. Půjčují auta turistům pouze na 4dny, ale po tel. rozhovoru s majitelem jsme měli auto 14dnů. Ochotní a velice vstřícní, auta čistá. Doporučuji. Google Translation :: Max. satisfaction. They rent cars for tourists only for 4 days, but after a phone conversation with the owner we had a car for 14 days. Willing and very friendly, clean cars. I recommend.

Thank you for your recommendation, Jirka. We’re pleased we could help you enjoy your vacation even more by extending your car rental period. See you next time!


Completely professional. Great people, and easy to deal with.

Not having a mathematics degree, what really impressed me most was that the price they quoted on the website is what I paid. They treated me as a person and not a payment. Wishing all businesses were like these guys.

Thank you for your kind review, Jack. We’re delighted that our commitment to transparent pricing and personalized customer service was to your liking. We wish all businesses were just like us too. ;) We’re look forward to welcoming you back to Costa Rica in the near future!


HIGHLY recommend.

We had an incredible experience at this location.
 
To start, there was a complimentary shuttle that picked us up from Juan Santamaria airport when we arrived and took us to the Rio Segundo location (despite having only made the reservation a few hours before during our layover).
 
When we first came in, Luis was very attentive and went out of his way to ensure we felt comfortable and were well-informed. He gave good answers to our questions and offered helpful advice about driving in the country as well as rental-specific information.
 
Super friendly and helpful staff overall - everyone we interacted with was very welcoming and pleasant. Very fair rates and the vehicle was in good condition.
 
We unfortunately got into a car accident late at night the night before we flew out. We were easily able to contact Alex from Vamos who swiftly came to the rescue - he stayed on the phone with us and helped us the whole night by contacting the insurance company, arranging for a tow truck, sending us an Uber, and stayed with us until everything was taken care of.
 
The next day we had to come in person to fill out the required post-accident paperwork. We had an early flight that morning, so Diego graciously woke up early and came in at 5 a.m. - before opening hours - to accommodate us. We were at fault in the accident but luckily, at the advice of Luis, we had opted for full insurance coverage so everything was taken care of by Vamos.
 
Again, INCREDIBLE staff and experience. The situation was a very unpleasant one but we left Costa Rica with smiles on our faces because the way the Vamos staff handled things - with calmness, positivity, and reassurance. It was like having a burden lifted off our shoulders. These guys are the BEST.

Thank you so much for the detailed review of your rental experience, Ari. We’re sorry that you were involved in an accident but pleased that we could support you through the processes. Your kind words on the staff members that worked with you and the quality of customer service are greatly appreciated. We’ll look forward to welcoming you back to Costa Rica in the future!


Short story.

Went to turn in my car at Vamos, it was the wrong place to turn it in. They directed to proper location about 15 min away.
 
During the ride, realized I didn't have my phone. No time to go back. Had a flight to catch. Ready to write business phone off.
 
Arrived at turn in location and Vamos employee was waiting for me to give my phone to me. He said I dropped it in the parking lot at my first stop.
 
They've got my business forever. Last 5 trips have used Vamos. Great company.

Thank you for your kind review of our services, Richard. We're glad that your phone could be returned before you boarded. We'll look forward to welcoming you back for trip number 6!


We rented from Vamos in mid-August 2018, and it was a great experience.

We are returning in January and will also rent from them. It was great!
 
They picked us up at the airport, drove us a short distance to their rental office, they were clear and transparent about the costs, and it was not overpriced. Friendly, fast service.
 
Their service was beyond what I am used to in America when renting a vehicle.

Wow! Thank you for your kind review of our customer service and your car rental experience overall, neimad0. We’ll look forward to welcoming you back to Costa Rica (and Vamos) in January!


Great for rent a car no hide charges and reasonable price

We’re pleased that our commitment to transparent and competitive pricing worked well for you, Jose. We hope to welcome you back to Vamos!


Thank you for your four-star review of your car rental experience, Andre. If there is anything we could have done to improve our performance, do let us know!


We had an absolutely outstanding experience renting 2 cars from Vamos.

We were met just outside the airport and quickly shuttled to their nearby office. We rented 4x4 SsangYong Korandos, which were in excellent shape, comfortable and served us well. The staff were friendly, helpful, honest and handled the transaction quickly with no hidden costs or surprises. We would most certainly rent from Vamos again...highly recommended!!

Thanks for taking the time to give feedback on your car rental experience, Mary. We’re pleased that you were so satisfied with the customer service, vehicles and our commitment to transparent pricing. We’ll look forward to seeing you again soon!


I was price shopping a rental car at several large agencies until Luis at VAMOS treated me like he was my cousin, and in a honest and very helpful manner answered all of my questions and instantly gave me the written quote I was seeking. Done deal. VAMOS came with a last minute recommendation from a friend before I was about to book with a worldwide company we all know. I have rented cars all around the world and have never been treated this nicely anywhere. Luis gets my thanks and VAMOS gets the award, my future business and the business of all my friends and relatives as they will listen to an amazing customer service story. Thank you for being a really good person and doing an amazing job to win my business.

Thank you so much for your glowing review, Steve. Luis is an experienced and valued member of our team and is delighted to read your kind comments on his customer service. We really appreciate your recommendation as many people, just like yourself, book with well-known international agencies and reviews like yours, have a very positive impact on our business. We look forward to welcoming you back to Costa Rica soon!


I had an EXCELLENT experience with Mauricio and his team at Vamos.

I was met just outside the terminal; my flight was early (baggage claim and customs went quicker than expected) yet they were ready!
At the office, Mauricio explained everything and all costs were totally clear. We were in the car in about 15 minutes!
The car was a true 4x4 with just over 20k km on it and in great condition. They say they have 230 cars to rent, which is smaller than the “big guys.”
On return, the process was quick and we were on our way to SJO in about 15 minutes. There were no surprises and our initial rental cost was the same as the final cost.
 
I was initially reluctant to go with a car rental service not officially connected with the airport, but no more! I HIGHLY RECOMMEND Vamos Car Rental to anyone needing great service, high quality cars, transparent contracts and personalized service.

Thank you for your detailed feedback on your car rental experience, Bruce. As a small, local company, recommendations from satisfied customers like yours, make a real difference to our business so your kind words are very appreciated. 😍 😁


Great experience from beginning to end.

Luis was very helpful booking our car and he was also the one who picked us up from the airport. Lots of great advice, friendly service, and kind.
 
We had zero problems renting from Vamos. We highly recommend it and will do it again!

Thank you so much for your five star rating of our services, Amie!


Best place to rent a car in Costa Rica hands down.

I have rented from several agencies there that don't do a great job of explaining the insurance requirements. They try scare tactics and high pressure to get you to buy products that are not needed and try to charge you a premium for that right. Vamos is transparent with a friendly knowledgeable staff that is extremely helpful with any questions you may have. They have offices in San Jose as well as Liberia. Free cooler which is great to take on any adventure while you are there.

We are happy to receive such a glowing review, Brian! It’s always nice to read such kind comments from an experienced car renter and we’re glad that our commitment to no hidden fees worked well for you! Our staff like to ensure that clients are prepared for their car rental and will be pleased that you appreciated their assistance. We’re looking forward to welcoming you back to Costa Rica in the near future!


Updated fleet and great service.

Thanks for the four star review, Tyler. We’re glad that you appreciated our newer vehicles and customer service. If we could've improved your car rental experience in any way for an extra star, we’d love to know!


Excelente lugar muy buen servicio y vehículos en muy buenas condiciones y todo terreno. Review Translation: Excellent place, very good service and all-terrain vehicles in very good conditions.

Nos complace que la experiencia complete de alquiler fue positiva, Mau. Esperamos que vuelva pronto con Vamos. We’re pleased that your all-round car rental experience was so positive, Mau. We hope to welcome you back to Vamos soon!


Just returned from a week in Playa Hermosa Guanacaste (Aug 11-18) and rented a Toyota Landcruiser and 2 other 4x4's and I can't say enough great things about Vamos Rent a Car.


 
Transparent pricing (several insurance options) and top notch service were provided to our group of 12. Everything was as they said it would be and we were very happy.
 
Will definitely use them again when we return! HIGHLY RECOMMEND!

We’re happy that we were able to provide your group with a positive car rental experience, traveldog4us. Thank you for your recommendation. As a small, local company, your review goes a long way in bringing us new customers. We’ll look forward to welcoming you back to Costa Rica in the near future!


Thank you for your four-star rating, Matthew. If there's anything that we could've done to improved your car rental experience, we’d love to know!


We also just returned from CR, rented from Vamos, got a 4X4 automatic a mid-size which was very much needed since we had 4 people, and the 4 x 4 was absolutely needed going to Monteverde Cloud Forest.

I sent them ahead of time the collision coverage from my credit card co, so there was no issue at all. I did have to leave a $2,000 credit card deposit, which again was very clear from our emails, no surprises. A bit weary however they required two credit card imprints to cover anything else. Of course we had no issues whatsoever, and the only thing that was charged was the original rental amount, which was an excellent price.
 
Having read all the horror stories about car rental in CR on TA, I am sure glad I went with Vamos.

Thank you for renting with Vamos; MtEverest, we're happy to see that you did not let the TripAdvisor stories put you off! We’re pleased to see that our commitment to transparent pricing was to your liking. We hope to welcome you back to Costa Rica soon!


I can only tell you about my experience.

We have used Vamos 4 times and never had a problem. Who ever you use make sure you communicate with them directly...email. The 1st time I even called, don't feel the need now. Vamos will pick you up at the airport and transport you to your hotel when you return the car. Stay at a hotel that has a shuttle. Hampton Inn is in the same parking lot as Vamos. I like Adventure Inn, they have a shuttle and not as corporate as Hampton Inn. Don't feel bad, renting the car was the hardest part of my 1st trip. Just do it, it's going to be an adventure.

Thank you for the glowing review, luvgoing! We strive to answer every email within six hours and are pleased to offer our clients a shuttle service for a smoother car rental experience. See you for rental five soon, we hope!


Read up a lot about renting cars in Costa Rica, especially since a lot of the information I read were about horror stories and getting scammed / bait and switch / upselling type scenarios. So I was very careful about which rental car company I wanted to deal with. In short, Vamos was superb and I would definitely rent with them again. About a month before arriving to Costa Rica, I made car reservations with Vamos. Just in case I had any issues with Vamos, I also put in a reservation with another company for the same day, but an hour later. This was my back up plan in case I found Vamos to be less-than-truthful about their rental process. From the get-go, the process was smooth. I liked the fact that I received a follow-up email within 24 hours of my reservation. Additionally, I was able to email the company with additional questions I had and they responded within 24 hours. They sent me a copy of how the rental contract pricing would play out, and I was curious to see how close it would actually match up when I went in to get the car. Our rental period was for about ten days. We opted for the 4x4, automatic. It was a Pajero car and we loved it. The only issue we had was the rear wiper didn’t operate, and our USB plug didn’t work. Upon returning the vehicle, the rep pointed out that we should have used a different USB plug-in near the radio instead of by the shifter. Anyways, our rental contract was spot on. We did opt for some additional insurance for $5 more per day, but this was a choice and not mandatory. The rep we dealt with in getting the car explained everything in detail and we were confident that we were not being taken advantage of. Overall, we had a great experience with the company and the vehicle we were given. The only small issue is that we forgot to ask for the “free” cooler and the map we received was not useful at all. Fortunately we never needed to use a cooler and we just used Waze to get around the country. For our next visit to Costa Rica, we will definitely use Vamos again.

Thank you for the very detailed review of your car rental experience, Edwin. We know that customers often arrive to our office nervous due to the online reviews that they have read on other agencies so we are always happy to alleviate those fears! Our policy on transparent pricing extends to our coverage because we believe that customers should be fully informed of their options and not pressured. We encourage renters to contact us if there are any issues with their vehicle -- however small these may seem! For example, the USB port issue could have easily been resolved by a quick call and we would have either sent a representative or reimbursed you for the repair to the rear wiper if we’d known it had stopped working. I apologize if you did not receive your free cooler -- this should have been noted on your reservation documentation if it was requested in advance. I am sorry if you did not find the map very useful. We’ll look forward to welcoming you back to Vamos!


Prices excellent, people great, Cars dependable.

Thank you for adding photos to our page, M. We’re happy to see that you were satisfied with our customer service, pricing and vehicles but if there was anything we could have improved in your car rental experience to have earned an extra star, please let us know: alex@vamosrentacar.com


I just called them and Luis Diego was helping me with a 90 day rental.

He actually went out of his way to really help.
 
There were some complicated issues surrounding using my credit card to pay for one type of insurance (the collision insurance). Instead of getting annoyed or rejecting the coverage, he explained ways that the company could actually HELP facilitate things and help keep it less expensive.
 
He replied to my request for a quote in under 24 hours too. Incredible. He also gave me a rate that was much lower than any of the competitors I could find.
 
So even though I have not rented yet. I really recommend their service and attitude. Thanks Luis!

We’re glad we could assist in working through issues regarding insurance, Don. Luis Diego is a very valued member of our team and he was thrilled by your kind words on his communication with you. We’re looking forward to welcoming you to Costa Rica!


Wonderful Experience with Vamos!

The car we reserved was exactly what we got! Clean and brand new! No hidden fees or feeling jerked around. Employees were SUPER kind and all spoke English. Credit Cards are accepted. Shuttle to/from the airport was fast and on time. Can't say enough good things and we will definitely be using Vamos in the future!!

We really appreciate your kind words on our customer service and vehicle quality, Tyler! Thank you for taking the time to provide feedback and we’ll look forward to welcoming you back to Costa Rica soon.


Depending on where you want to go, renting & driving a vehicle in Costa Rica is not necessarily for the faint of heart! Ferreting out information is not child's play either, which is where Vamos first begins to shine. Their webpage not only does one of the best jobs of explaining the parameters of insurance, road condition(s), etc, but they go the astonishing extra mile by offering links to competitors in the event their cars are sold out!Overall rates + extras were some of the most reasonable we could find, so we secured a reservation about 10 days in advance for an 8am vehicle delivery to our hotel. Our agent, Allen, arrived promptly and - unlike some of the competition - was able to process both credit card and passport information on site (i.e. no need to return to rental office). We were pleased with the extensive mutual inspection of the vehicle - both exterior & interior; and glad for a bilingual sheet on (Safety Tips). Nonetheless, we were on our way in pretty short order. Incidentally, Vamos is also fairly unique in accepting Discover/Diner's Club cards too! Our vehicle - a Daihatsu Terios 4x4 w/manual transmission - performed flawlessly, easily navigating the full gamut from highway speeds on smooth asphalt ribbons to the occasional abrupt transition to a mandatory snail's pace on public roads that were more akin to craters of the moon! And even if no such tracks are encountered, those able to drive a stick will enjoy far better control in this country's winding, hilly topography. I had the advantage of several hours in a tour bus before taking the wheel, so was less surprised by the: heavy traffic; motorcycles darting between lanes; astonishing numbers of complacent bicyclists/ pedestrians; and frequent dogs and other animals lying in the roadway. Essential that the focus be on driving alone - let your passenger(s) navigate… The only challenge we encountered was finding the return location, which is shared by numerous agencies. Once there we were promptly driven to the airport, and there were no surprises on our receipt. Glad to support this Costa Rican firm & will have no hesitation in using them again!

Wow! What a lovely articulate review!!!!!


I also used Vamos 5-6 times before moving back and getting my own car.

No hidden fees and great customer service every time I used them.

Thank you for your positive feedback, Marie Elena. A good review always carries much more weight when it is posted by a repeat renter! When you need a rental vehicle again, we'd be happy to help!


I rented from Vamos several times and they have been very good no issues.

Your praise on Facebook is just the type of recommendation that brings new customers so we really appreciate this in addition to your review, Kathy. Thank you!


My best experiences have been with Vamos. They can provide a cell phone with Waze and excel in every other criterion.

Thank you for your continued support for Vamos on the TripAdvisor forum, mlmdaisy!


These guys were great.

We flew into San Jose, and rented a car from them. Nice employees, no language barrier.
 
After driving up to Peace Lodge, there were some mechanical issues with the car. They dispatched an employee to bring another car TO OUR HOTEL the next morning, saving our vacation.
 
We would never have been able to do the traveling we did had it not been for their excellent customer service. Muchas gracias VAMOS

Please allow us to offer our sincere apologies that you experienced mechanical issues with your vehicle but we’re pleased that we could resolve these to your satisfaction and you could get back on the road to enjoy the rest of your vacation! We’ll look forward to welcoming you back to Costa Rica in the future.


Vamos was the best - they picked us up at the airport and we checked in and got our car with no issues.

Thank you for your positive feedback, Jenna. We are pleased that your car rental experience went smoothly. See you next time!


The Chinese 4x4 we rented won’t be penetrating the North American market anytime soon, but it was fine for our vacation. Vamos however was excellent! Everything delivered as promised. No wait for shuttle at airport. Price was as quoted to the penny!

We're glad that your vehicle worked well for your rental, Ern, and that you found our transparent pricing and shuttle service to your satisfaction. We look forward to welcoming you back to Costa Rica in the future!


Thank you for your five-star rating, Rodolfo!


Solid service and vehicle. Definitely would use again.

Thank you for your feedback, James. We’re already looking forward to welcoming you back to Costa Rica!


[...] Have used your service twice and would recommend it highly

Thank you for the positive recommendation, Jeff. We’ll look forward to welcoming you back a third time!


I heard about this rental company after they were VERY highly recommended in one of my favorite travel groups on Facebook and I'm so glad I took their advice and rented with Vamos for an eight day, four-city visit to the country! Renting cars in Central and South America always has me leery about which insurance is required, what is included in my quote, and what can be covered by my credit card company. I emailed ahead of time and promptly received a detailed and accurate response laying out the options and requirements very clearly! Everyone from the shuttle driver to the employee completing the paperwork was very warm, friendly, and helpful. Almost a familial vibe among everyone. The option of a free cooler was nice to keep our drinks and sandwiches cold during longer hot drives. Return process was no-hassle, quick, equally friendly, and my bill was exactly as expected, no hidden fees or problems. Highly recommend this company to anyone looking to rent for a visit to Costa Rica! :-)

Thank you for your detailed feedback on our services, Robert. We’re happy that we could live up to the recommendation that you’d received on a Facebook travel page and that you’d recommend us yourself.


No issues very easy to deal with.

We’re delighted that your car rental experience with us was smooth, Chris. We’ll look forward to welcoming you back to Costa Rica in the future!


Very courteous and helpful. Better than most U.S. car rental agencies.

Thank you for your kind words, Steve. We’re thrilled that you rate us so highly.


Overall it's a very good experience. Rented the second time from them.

The car came clean, you pay exactly what's estimated initially. Free airport shuttle from their location in San Jose. Despite a small misunderstanding at the end, the staff is very professional. Good car rental company.

Thank you for the positive feedback on your overall car rental experience, Vladimir. We’re always happy to serve returning clients. Visit Costa Rica again soon!


Vamos did a fabulous job of educating us about Costa Rican rentals. We rented a SUV for 9 days, picking it up in SJO and dropping it off in Liberia. It was exactly as advertised: fair price/exact price as originally signed for, good condition car, everyone agreed on the pre-existing bumps and scratches, and easily picked up and return. One thing we didn't understand was that there would be a full-cost hold on our credit card--even after the return. But within a few days after our return, the hold was withdrawn and only the single charge was implemented. Also, a heads up: We rented the WAZE phone from Vamos--both for security and access to the WAZE app as I couldn't get a straight answer as to whether or not Verizon would work in Costa Rica. Turns out that the Verizon $10 a day World Access did work. And so in the long run we didn't need to have rented the phone. The phone's charging cable didn't work--but i always have a number of cables with me and we used our own cable for the duration of the trip. I'm pretty sure that they would have come to us and replaced it if we had let them know. All in all, it was a great experience renting from Vamos!

Thank you for taking the time to write a detailed summary of your rental experience with us, Patricia. We’re very pleased that we could help you to understand how car rental processes work here and that you were satisfied with our transparent pricing and the vehicle quality. You’re right that we would have got a cable to you if we’d known yours was not charging! We hope to welcome you back to Costa Rica in the near future!


We just returned from Costa Rica and rented from Vamos after reading several comments on the forums. These guys were great! They met us at the airport with our name on a sign and drove us to their office off-site (less than five minutes from the airport). The rental went smooth with no issues. The car (SUV) was nearly new but it was a manual transmission which wasn't a problem for us. They include a second driver for no extra charge and offer a cell phone for local calls. I highly recommend taking the insurance options and not rely on your personal insurance/credit card. It wasn't that much and our total rental with taxes and all the insurance worked out to about $40/day. Be careful using Expedia because the big name companies may or may not be associated with their American counterpart. As a result, you may run into issues if you have any problems. The only concern I had with Vamos is they made us sign two blank credit card slips in case there were any incidental damages. I wasn't comfortable doing that but they gave me the slips back at the end of the rental and I took them home to be shredded - no problems. Good luck!

Great advice for future renters, Florida Stevos. We’re delighted that you found our pricing and your rental experience were satisfactory. Sorry if you found signing blank credit card slips disconcerting but as you can see on the TripAdvisor forum; this is usual practice for car rental agencies in Costa Rica. In your case, one slip was for the rental and one was for ¨in case of¨ an accident.


[...] Rented car from Vamos – super nice guys, easy to talk with, understood English, great deal, took time with us, provided us with pre-programmed cell phone with Waze for directions and off we drove. [...]

Thank you for the mention in your detailed and entertaining trip report, Jason. We’re delighted that we could provide you with a smooth start to your vacation and competitive pricing. My coworkers and I appreciate positive feedback on our customer service which is a great motivation. We hope to welcome you back in the near future!


I have rented from Vamos 4 times this year and I have been so impressed with their professionalism and customer service. I had an issue with the last car I rented. I called, got in contact with Maurice, and he rectified the situation immediately and exceeded my expectations. They are always prompt for pick up at the airports both in Liberia and San Jose as well as for drop off back to the airports. Would highly recommend for anyone to rent from Vamos!

Thank you for your positive feedback on your four rentals with us, Kathy. I apologize that you experienced an issue with your vehicle but I’m happy to hear that we were able to resolve it promptly and to your satisfaction. We appreciate your recommendation which makes a huge difference to us as a small, local firm in the competitive world of franchises. We’ll be ready to pick you up on time for your next trip -- see you soon!


Great experience from reserving, pick up, all the way to drop off.

Very fair and up front with costs. Everything was done online and the price paid was exactly as quoted online. They honored my credit card's rental insurance with zero hassle.
 
I should mention that my reservation had a few complications. First, I reserved the wrong pickup date. Second, I made my reservations late. As a result of the prior complications, only manual transmission was available. I left a note asking if they could hold an automatic transmission for me should one become available. Vamos came through on all accounts, first helping me set the correct pick up date via email, then providing me with a an automatic transmission car.

Thank you for taking the time to give feedback on your car rental experience, Behrang. We’re glad we could deliver on your transmission choice and assist with adjusting your pickup date. Your positive comments on our transparent pricing with no hidden fees are much appreciated.


Vamos is thought by most people to be the best. Great website and excellent customer service.

hanks, NoBSforGma. We certainly aim to inform our customers and to provide personalized customer service which our clients believe allows us to stand out from the competition.


Excellent service, clean car, no issues at all. Gentlemen that helped me at pick-up and drop-off were nice, professional, answered all our questions and met our needs. Would absolutely rent with Vamos again!!!!!!

Thank you for your kind words, Marlo. It is always nice when a customer takes time to provide feedback on their positive car rental experience and my coworkers are otivated by reviews like yours. We’ll be delighted to welcome you back to Costa Rica!


I did a ton of research (both here and elsewhere) and you have certainly narrowed it down to the top two [Adobe & Vamos]. I found Vamos to be the overwhelming recommendation however and went with them for a two+ week trip. We had everything squared away with two emails and I had a full quote that included everything in my inbox a solid month before we left. The only thing that changed is we returned the car a day after they started a 20% of sale - so they actually gave me a discount for the entire trip of 20% when we returned the car. I doubt you could go wrong with either company, but Vamos will get my business and recommendations from here on out. Source

Thank you for your kind comments, dravenstone. We recommend that visitors to Costa Rica do their research to understand the differences between renting here and in their home country. We’re happy that we’re able to fulfill the expectations that you had of your rental experience based on your reading. Your recommendation is valuable to us as a small local company so we appreciate you taking the time to share.


They were just awesome about everything.

Always communicated quickly and efficiently; had a wonderful vehicle. Got the price that was quoted no high-pressure to take extra insurance if renting with credit card that provided it.

Thank you so much for the glowing review, Gene! We’re always happy to serve awesome clients who appreciate our no hidden fees commitment and updated fleet. We hope to see you soon!


This is the best rental car experience I have ever had, and I rent cars all the time when traveling. The staff are very courteous and are fluent in English. Upon arrival at the airport in San Jose, they were already there to meet us with their shuttle. They had us in our car and on the road within 15 minutes after that! The same thing upon the return. They had us back in the shuttle and to the airport within 15 minutes! The next time I visit Costa Rica I will definitely rent from them again.

We're very pleased that you rate our services so highly, especially when you’re a seasoned traveler and rental car user, Scott. Our aim is to get our customers on the road and likewise, to the airport, as quickly as possible. Waiting times may vary depending on the season and time of day. We love to welcome back returning customers and we’ll look forward to seeing you next time!


We had car trouble during the last day of trip (our radiator leaked) and I called Luis at Vamos. He was very responsive, consulting the mechanic for advice, getting a replacement vehicle ready, and making sure we were safe. He even spoke to shopkeepers on our behalf to ensure he knew of our exact location. Mechanical problems can happen unexpectedly, but Luis and other staff at Vamos took care of the problem very quickly and minimised the inconvenience to us. We were very impressed and will recommend Vamos to any friends that are considering renting a car in Costa Rica.

Please allow me to apologize again for the mechanical issues that you encountered at the end of your rental, Sumeet. I’m pleased that Luis was able to quickly rectify the situation to get you back on the road as quickly as possible. As Vamos is a small, local business, word of mouth recommendations, like yours make a huge difference to us -- thank you!


Good service.

Honest employees. No Complaints. Highly recommend.

Thank you f